- Paperback: 272 pages
- Publisher: McGraw-Hill Education; 2 edition (Sept. 9 2011)
- Language: English
- ISBN-10: 0071771328
- ISBN-13: 978-0071771320
- Product Dimensions: 15.2 x 1.5 x 22.6 cm
- Shipping Weight: 340 g
- Average Customer Review: 113 customer reviews
- Amazon Bestsellers Rank: #661 in Books (See Top 100 in Books)
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition Paperback – Sep 9 2011
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If you're looking for a way to make difficult conversations easier to tackle, I'd highly recommend this book. There is room for improvement in everyone.
I gave it one less star than perfect as it gets a bit redundant at times, but this could be a plus for some as repetition makes concepts stick better.
It may seem like common sense but it's not because not even half the people I meet practice the material in this book.
Extremely insightful, and definitely would recommend to everyone I know.
If you want to take the "confrontation" out of your crucial conversations, buy this book - you deserve the gift this information provides!
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