- Publisher: East West Books, (Madras) Pvt Ltd (Jan. 30 2007)
- Language: English
- ISBN-10: 8186852395
- ISBN-13: 978-8186852392
- Parcel Dimensions: 21.4 x 14 x 1 cm
- Shipping Weight: 200 g
- Average Customer Review: Be the first to review this item
Have one to sell?
The Customer Service Zoo Paperback – Jan 30 2007
See all 2 formats and editions Hide other formats and editions
No Kindle device required. Download one of the Free Kindle apps to start reading Kindle books on your smartphone, tablet, and computer.
To get the free app, enter your mobile phone number.
There are no customer reviews yet.
|5 star (0%)|
|4 star (0%)|
|3 star (0%)|
|2 star (0%)|
|1 star (0%)|
Most helpful customer reviews on Amazon.com
Amazon.com: 1 reviews
Excellent! Brilliant summary of Customer Service principles.
July 25, 1999 - Published on Amazon.com
I thought the format was brilliant. The zoo story was fun, interesting, and to the point. It illustrated the main theme of customer service wonderfully, and in terms we can all relate to. It should be a runaway best seller! It is truly is inspired, and I did love it.