Dealing with Problem Employees: A Legal Guide (Book with CD-ROM) Paperback – Jan 2001
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About the Author
Attorney Lisa Guerin During her years as a law student at Boalt Hall School of Law at the University of California at Berkeley, Lisa worked for Nolo as a research and editorial assistant. After a stint as a staff attorney at the U.S. Court of Appeals for the Ninth Circuit, Lisa worked primarily in the field of employment law, in both government and private practice. Lisa recently rejoined the staff at Nolo, where she is the co-author of Nolo's Pocket Guide to California Law.
Attorney Amy Delpo Attorney Amy DelPo brings more than six years of criminal and civil litigation experience to her work at Nolo, having litigated cases in all levels of state and federal courts, including the California Supreme Court and the U.S. Supreme Court. Before coming to Nolo in January 2000, Ms. DelPo specialized in employment law, handling a wide variety of disputes between employers and employees, incluging sexual harassment, discrimination and wage-and-hour issues. Her real-world experience enriches her work at Nolo, where she writes and edits numerous employment law titles, including Dealing with Problem Employees (co-author), The Employer's Legal Handbook (editor) and Your Rights in the Workplace (editor). Ms. DelPo received her law degree with Honors from the University of North Carolina at Chapel Hill.
Top Customer Reviews
There are a couple of areas where the book is a little light, and therefore a business owner or leader would want more information. The section and information on sexual harassment laws is weak, considering that the most common type of sexual harassment complaint (hostile work environment) is a broad set of very gray areas of risk determined by the employee. Little coverage is given to the legal definitions of sexual harassment, including how an employer may be liable if they "should have known" the behavior was taking place. Additionally more information on how to create a positive working environment, which avoids legal risks but is still a place where people want to work, would be useful. Additionally, most business owners would like to see information on how to better connect the dots between employee behavior, legal constraints and business results.
I also recommend that any leader wishing to employ these tips and practical information in their workplace first read one of the many excellent books on leadership, or how to motivate employees, and how and why to treat people with dignity and respect. The excellent and unusual leadership book, Leadership and Self Deception, is an example of a great companion for this text. Consider this book the "what" and "how" of what to do with legal employment issues, and others to really focus on the "why".Read more ›
There are a few questionable sections on exit interviews. From my personal experiences, most firms blur the line between termination and exit interviews. In other words, when someone is terminated there is one meeting on the employees' last day explaining why he is being let go and all the benefits that this person is entitled to. Maybe some higher level management personnel may have some of these extended privileges. I realize that there are a few exceptions as the authors describe. However, from where I stand, most terminations due to performance consist of one meeting combining all the elements combined in the termination and exit interviews. Financial layoffs may vary.
Also the section of an employee being allowed to have representation in a termination meeting is slightly disjointed. I have never encountered such a situation for myself or anyone else.Read more ›
Most problems with employees begin with incomplete or poor communications. This guide is just as good at helping with those communications as it is with understanding how the law applies to situations that arise.
As an attorney, I found the legal information to be complete and accurate (often providing summaries and references to state laws, as well as federal ones). As a management consultant, I found almost all of the advice to be pertinent and up-to-date with best practices. The only exception was that many management experts now discourage annual reviews in favor of continuous feedback (which is also encouraged by the book).
Have you ever fired anyone? It's no fun. The book's description of how events should lead up to that, and how to handle the event for all concerned is wise and helpful for anyone who is about to have to do that. Even if you have fired people before, you can probably get some good ideas in this book for how to do it better.
If you don't have a system for progressive discipline (feedback that improvement needs to be made), you can get what you need here to design and implement such a system.
This guide will also be helpful to disgruntled employees who wonder if they should seek out an attorney. The section on how to find an employment attorney is equally applicable to companies and employees.
I was pleasantly surprised to see that after going into firing, the book also takes the reader back into hiring to see how to avoid hiring people in the future who will have to be fired.Read more ›
Most recent customer reviews
This Nolo Guide is an excellent discussion in plain English of the many things that are involved when you are dealing with problem employees. Read morePublished on Aug. 10 2003 by Hari Thummalapalli
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