- Product Dimensions: 22.5 x 32.4 x 1.9 cm ; 1.6 Kg
- Shipping Weight: 2.4 Kg
- Batteries 1 Lithium ion batteries required. (included)
- Item model number: i5378-7171GRY
- ASIN: B01L8PDMOG
- Date first available at Amazon.ca: Sept. 10 2016
- Average Customer Review: 1 customer review
- Amazon Bestsellers Rank: #173,151 in Electronics (See Top 100 in Electronics)
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Dell Inspiron i5378-7171GRY 13.3 FHD 2-in-1 (7th Generation Intel Core i7, 8GB, 256GB SSD) Microsoft Signature Image, Theoretical Gray
|Price:||CDN$ 1,149.99 & FREE Shipping. Details|
- 7th generation Intel Core i7-7500u, up to 3.5 GHz Processor
- 8GB DDR4 2400Mhz included; 16GB maximum
- 256GB SSD storage; No Optical Drive included
- 13.3-Inch FHD (1920 x 1080) IPS Truelife LED-backlit touch Display with wide viewing angles-ir Camera
- Windows 10 operating system; Gray
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The Inspiron 13-Inch 5000 2-in-1 has a sleek new design that emphasizes more screen and less bezel, pointing your attention at the brilliant wide-angle display. A versatile 360 hinge enables four modes to suit your environment. Use laptop mode for typing out a paper, tent mode for working in shallow footprint spaces like a kitchen counter or workbench, Stand mode for streaming your favorite movie or tablet mode for keeping up on social media. Wide-viewing-angle screens provide a clear view in all of these modes. "High resolution touchpad" gives more fluid panning, pinching and zooming, for an experience that's touchscreen-smooth and quick the latest processors from Intel handle today's software easily and provide zippy, responsive performance.
From the manufacturer
Delivers features that inspire greatness.
Multiple modes. Ideal options.
The Inspiron 5000 series 2-in-1 is built for work, play and everything in between.
Dell Inspiron 13 5000 Series (5378) (i5378-7171GRY)
Picture the Possibilities
Options galore: 13 inch 2-in-1 in a sleek and portable design with stunning sound and a backlit keyboard makes it nicer to work in dim environments and the Infrared Camera works with ‘Windows Hello’ to log you in with quick and secure facial recognition.
Flip into action: With an innovative 360-degree hinge, the versatile and lightweight Inspiron 5000 series 2-in-1 allows you to switch easily between four different modes. Tent mode is perfect for using recipes in real time, stand mode for movies on the airplane, laptop mode for typing your novel or emailing work, and tablet mode makes reading while you’re reclined easier than ever.
Stylish in Every Situation
Ready for the road: The 13.3 inch is our most popular 2-in-1 size. It's easy to slip into your bag and provides ample screen room to use for hours without eye fatigue.
Maximize screen space: The 5000 Series' new design emphasizes more screen and less bezel, so your attention's drawn to that brilliant wide-angle display.
Designed to impress: The dark gray exterior finish is matched with a smooth, matte black inside, offering an attractive, professional appearance that looks great for any occasion.
Built for Adaptability, Tested for Dependability
Stunning sound and vision: Each Inspiron 5000 comes with Waves MaxxAudio audio and Intel HD Graphics 620, so your media looks and sounds better than ever.
The SSD difference: Solid State Drive (SSD) provides longer battery life, quicker responsiveness, quieter performance and improved shock resistance compared to conventional hard drives.
Get connected: The Inspiron 5000 Series 2-in-1 is equipped with 802.11ac WiFi for fast, long-range wireless connection with less buffering and drops compared to older designs.
Designed for the Real World — Where Life Happens
We want you to love your new PC for years to come. That's why we test Inspiron laptops for reliability not just in the places where you expect it, but for the open road ahead.
Turn up the heat: From locker rooms to locked cars, we test Inspiron laptops for survival in harsh short-term heat conditions of up to 65°C/149°F.
Always a good fit: You'll probably never need to remove and reinstall your Inspiron's battery 30 times, but you can rest easy knowing that we've tested even that.
Everything Hinges on it
We test Inspiron laptop hinges to ensure they still feel tight, even after opening and closing the lid 20,000 times.
Everything Hinges on it
Keys to Success
Twist and Turn
|Processor||7th Generation Intel Core i7-7500U Processor (4M Cache, up to 3.50 GHz)|
|Operating System||Windows 10 Home (64-bit) English|
|Memory||8GB Single Channel DDR4 2400MHz (8GBx1)|
|Video Graphics||Intel HD Graphics 620|
|Hard Drive||256GB Solid State Drive|
|Multimedia Drive||Optical Drive Not included|
|Media Card Reader||3-in-1 Media Card Reader and USB 3.0|
|Display||13.3-inch FHD (1920x1080) IPS Truelife LED-Backlit Touch Display with Wide Viewing Angles-IR Camera|
|Wireless Connectivity||802.11ac + Bluetooth 4.2, Dual Band 2.4&5 GHz, 1x1|
|Miscellaneous||Bluetooth: Bluetooth tied to wireless card; Audio: Stereo speakers + MaxxAudio; Keyboard: Backlit Keyboard, English; Battery: 42WHr, 3-Cell Battery (Integrated)|
Top customer reviews
Most helpful customer reviews on Amazon.com
PROS, CONS, & FEATURES:
It isn’t as light as a tablet but it’s okay at 3-1/2 lbs. Audio & volume is okay but not intended for audiophiles. Sometimes when streaming, the video has its own sound volume and the computer volume is additional so, at times, I adjust both to max the sound, if needed. If I need more, I use a wireless Bluetooth speaker for a better music sound. The resolution is superb! I had to take it down a few notches though, so the taskbar icons, etc. would be bigger (only because I have older eyesight); yet, it still is crisp in detail. It seems of good construction like other Dells, especially the lid hinges, which I’m glad about due to frequent changing over to tablet mode. The 3 USB ports are great, 1 is USB2, another is USB3, and the 3rd one is USB3-C (has the charging capability when the laptop is shutdown but plugged in). Haven’t used the SD Card port but, it’s nice to know it’s there. The full-sized HDMI port works perfectly on our hi-res TV. As some others have said, the touchpad is a bit insensitive and takes a firm tap or slide at times but Windows has settings for adjusting the sensitivity for tweaking further. It’s perfect for me as is, as I’ve found other devices too “touchy”. I think someone mentioned about an error in the user guide about an M.2 port. I checked around and apparently there is a mistake in the guide and, while there is an M.2 port, it’s not available as it’s already being used. So, there’s no chance to install an M.2 drive, in case anyone was wondering on that but, you might want to reconfirm that, if interested in M.2 storage for this model. The DDR4 RAM on mine was 8Gb and was fine. The CPU was an Intel i5, 7th generation, which has some great features available, some for the future. The camera worked okay for the facial recognition feature to logon. I added more facial photos to improve its recognition. With Windows 10, There is no Windows product key needed for this model, because some newer computers like this one are starting to have the product key built-in and it’s also activated automatically. It knows what level of Windows it’s licensed for (or upgraded to).
ABOUT THE FAN & PREVENTING OVERHEATING:
Due to it having a smaller width than a regular sized laptop, many of the fan’s vents can get blocked if on your lap or other non-table surface. Also, larger laptops may have added vents on the side, which this doesn’t. So, when I hear the dynamics of the fan kicking in (mildly at first), I’ll readjust it so more vents are exposed for incoming air cooling, which works every time, after about two minutes. I never have the fan/heat issue when on a hard flat surface.
THE INITIAL STEPS TO TAKE TO AVOID A LOT OF REPORTED ISSUES, BEFORE STARTING TO USE IT:
After booting it up the first time, I had to respond to the prompts for several steps to finalize the Windows setup, which is standard on new computers. Then, I spent about 1.5-2 hrs applying all the latest patches/updates for this model from the Dell Support site. I felt like the sequence would be important. So, I started with the latest BIOS update, followed by the “Chipset” category updates. After that, I did the remaining update “categories” that were left, such as “Drivers”, etc. One or two of the updates gave me an error so, I either already had the current update or it didn’t apply to the type of hardware I had. I eventually saved the Dell Support site link to my desktop because I found out I was prompted to do a restart quite often during this process. I was tempted to skip some of the reboots when prompted but, I didn’t (for avoiding near future behind-the-scenes issues).
SOME SETTINGS TO CHANGE:
At this point, startup time to the logon screen was about 35-40 seconds (too long for me but I made changes later I’ll cover). When folding over the screen for tablet mode, there was a prompt every time, so I set it change automatically to tablet mode to prevent future prompts. There are some things that don’t appear when in tablet mode but, there are some settings you can change to enhance the tablet mode to be similar to desktop mode, if desired.
I noticed an issue with hanging and locking up and sometimes an issue starting the laptop or when using tablet mode. So, I then recalled that the Windows hibernation feature can cause inconsistent issues like these on computers so, I changed the power saving settings to never use “hibernate” mode. These modes were seen for “pressing the power button” and other areas. I changed everything to “shutdown” or “do nothing” modes. I didn’t test selecting “sleep” mode but I did select the hard drive to be able to turn off. It eliminated all the hanging and locking issues I was having.
SETTINGS TO CHANGE TO SIGNIFICANTLY IMPROVE REPORTED SHORT BATTERY DURATION:
I did see that the battery hours shown was about 4 to 4.5 hrs at this point. That wasn’t good and matches what others were saying. So, the top common battery hogs I felt to be Bluetooth, Wi-Fi, and the screen brightness levels. It was discovered that Bluetooth and a few other items were on by default so, they were turned off (by clicking the <Action Center> icon in lower, right corner). However, I always leave my Wi-Fi on. Then, I changed the keyboard backlight to be low (toggling thru the <F10> key). During critical times, you could turn it off but I never have. You can also set the CPU to use less power, when in battery mode; I set mine to 75% when on battery because I’m not doing anything intense when not plugged in. There are several CPU settings in the BIOS you can reduce, if desired but, I didn't change any. I later unplugged the power cord so I could easily adjust the screen display brightness level while on battery, and then made the “battery saver” mode to turn on after the battery level gets to 90% power. The displayed battery time remaining is kind of funny in that it doesn’t consistently refresh itself immediately when you turn something on or off. At this point, it’s displaying about 6-7 hrs.
To improve startup speed & other performance, I later replaced the original Seagate mobile 1 Tb HDD (Hard Disk Drive) with a Crucial 1 Tb SATA SSD (Solid State Drive). I always seek an SSD with read & write speed specs of around 500 each. I then turned off the automated defrag (SSD drives are impacted differently on that). The SSD kind of drive is extremely low power and gives me about 7-8 hrs showing for the battery usage now. Plus, the boot up time is now about 15 seconds, after uninstalling some of the items that were pre-installed such as the trial software. I removed the antivirus software since Windows 10 has it natively already, including the firewall built-in. I did ultimately do a reformat and reinstalled everything 3 different times to test some of these discoveries in order to confirm an optimal environment and setup for my needs with adding Office 2016 and turning on Hypervisor. And finally, I did go back and turn off a lot of the initial Windows setup settings (from originally choosing “Express Setup/Settings”) to enhance performance a little more and to cut back on tracking and a lot of info sent to Microsoft, advertisers, etc. That’s in the Control Panel, under “Privacy”.
Update note 3/22/17. I did purchase a Microsoft Bluetooth Arc Mouse. So, I now leave Bluetooth on all the time. I still get about 8-is hrs a day of usage; however, it's not constant usage and is not multimedia usage. There was a very important setting change to make for the mouse to prevent a commonly noted disconnection issue. You have to turn off the power-saving option for the mouse. That was located via Control Panel and inside the "Device Manager". From there you look at the list of items under "Bluetooth". One of those items will have an option (in a power related tab) that needs to be unchecked and that item starts with "Allow the computer to turn off this device...".
I hope this helps.
1. Audio. Speakers stopped working properly. The sound would start initially then fade or crackle out. Figured out that if you disabled the Realtek Audio driver and just used the generic Intel HD audio driver sound would work. Problem was with every update (not sure if windows update or if there was an auto update for drivers generally or an auto update for the Realtek driver) it would reinstall and/or reset the Realtek audio driver and I'd have audio problems again. Permanent solution - reinstall clean windows 10 - see below.
2. Computer runs very slow sometimes/seems to lock up/drive continually spins. This was very inconsistent - at times the computer would run great and other times it was just unusable. The laptop would just lock up and nothing would respond while the drive spun nonstop. After a while it would finally "free up". This seems to be the result of incompatible software and bloatware loaded by Dell onto the laptop. Solution is a clean install of Windows 10. Do not "reinstall" or "reset" from within Windows system menu - it won't get rid of the bloatware.
- you don't need a product code to reinstall windows - it's apparently hard coded into the motherboard (the one useful thing Dell told me)
- problems creating bootable USB - windows doesn't recognize many USB drives (it thinks they're hard drives). So use Rufus. Won't detail here - just google it but essentially you download windows 10 tool as ISO file to your laptop instead of to USB. Then Rufus will convert that ISO into bootable USB file.
- Make sure you delete all partitions when it asks you so that it is a clean install and wipes everything old off the laptop.
- Dell makes it (intentionally) confusing to boot from USB. I can't now remember the specifics but when you restart computer and hit F12? to go to change boot options it's a 2 step process and there are warning messages and it kind of scares you into thinking you shouldn't be changing the first step. It's not until after you dismiss the warning and change the first step do you see the ability to change the boot order to boot from USB.
- Once you do boot from the USB Windows gives clear instructions.
- This also cured the Realtek driver issue - that driver seems to work fine now.
3. Battery drains quick and fan keeps spinning/CPU running. I thought I'd fixed everything after the windows 10 clean install. But now my computer seemed to run super hot, the fan was always blowing and I noticed that at 62% battery I only had about 1 hour 20 mins of usage left. There's a function in Windows settings that lets you see what apps/processes are draining the battery over the last 24 hours. Turns out that WaveMaxx Audio Pro was consuming 25% of all power use and it wasn't even in use! It was all background use. (My 2 daughters have profiles on the laptop and so it was running 3 processes at the same time). I couldn't even uninstall it because it didn't show up as an installed program. Finally figured out that if you go to the task manager and go to the startup tab you can enable/disable programs that run at startup. Not sure why a program that doesn't even appear to be installed is running at startup but there it was. I disabled it there and it no longer appears as a running process.
I think that's solved all the problems. Will update if I have any more, but I spent a lot of time figuring out how to fix these problems so I hope you don't have to.
Amazon delivered promptly.
Touchscreen was DOA (screen worked but no touch). Called Amazon same day and was told I could return it and was sent all the paperwork immediately.
Before I sent it, I called Dell to make sure I was not missing any steps on Windows set up that may be causing touch failure.
They were engaged and stayed on the phone for over an hour. Followed their instructions and even allowed them to "take over" operating the laptop as they said they thought it was just a driver issue.
Touchscreen worked for a few minutes after "ghosting" and things moved around by themselves (I took a very funny.and weird video of the ghosting effect).
After more than an hour, the Dell support technician told me to just return it as the issue was more complex than he had thought, which is what I am doing.
Very frustrating and from the reviews I read, quite a common problem with this model. Clearly a quality control issue with this build.
Disappointed but thankfully, bought it through Amazon and that makes returning it very simple.