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Difficult Conversations: How to Discuss What Matters Most Paperback – April 6 2000

4.5 out of 5 stars 249 ratings

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Paperback, April 6 2000
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Frequently bought together

  • Difficult Conversations: How to Discuss What Matters Most
  • +
  • Getting to Yes: Negotiating Agreement Without Giving In
  • +
  • Difficult Conversations: How to Discuss What Matters Most
Total price: CDN$77.60
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Product description

Review

"These talented communicators blend a daunting array of disciplines into highly readable and practical advice". -- Booklist

About the Author

Douglas Stone, Bruce Patton, and Sheila Heen teach at Harvard Law School and the Harvard Negotiation Project. They have been consultants to businesspeople, governments, organizations, communities, and individuals around the world, and have written on negotiation and communication in publications ranging from the New York Times to Parents magazine. Bruce Patton is also a co-author of Getting to Yes. Each of them lives in Boston, Massachusetts.

Customer reviews

4.5 out of 5 stars
4.5 out of 5
249 customer ratings
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Reviewed in Canada on September 8, 2016
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Reviewed in Canada on August 7, 2018
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Reviewed in Canada on August 17, 2003
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Reviewed in Canada on May 12, 2000
Reviewed in Canada on April 10, 2002

Top international reviews

JackieL
5.0 out of 5 stars Readable, detailed and full of practical examples
Reviewed in the United Kingdom on May 16, 2019
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J. M. Donlon
5.0 out of 5 stars The best book I have read on communication
Reviewed in the United Kingdom on October 12, 2017
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Teresa Casetta
5.0 out of 5 stars Good
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Wannockmike
4.0 out of 5 stars yep
Reviewed in the United Kingdom on March 4, 2015
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atomworks
5.0 out of 5 stars Bought this for learning to communicate better in my professional life
Reviewed in the United Kingdom on July 15, 2014
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4.0 out of 5 stars Super
Reviewed in the United Kingdom on December 1, 2016
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Sathish Chandrasekaran
2.0 out of 5 stars Review is for the Book ! Amazon gets 5 stars !
Reviewed in India on April 6, 2018
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5.0 out of 5 stars Insanely practical and applicable in everyday life.
Reviewed in India on May 26, 2017
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The Middlesized Garden
5.0 out of 5 stars Very valuable
Reviewed in the United Kingdom on November 10, 2011
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GSK
5.0 out of 5 stars Essential for good communication
Reviewed in India on August 28, 2015
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Alessandro
3.0 out of 5 stars Semplice e prolisso
Reviewed in Italy on July 17, 2019
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Shailja
5.0 out of 5 stars Highly recommended for anyone interested in improving relationships and conflicts
Reviewed in India on June 21, 2019
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Robin Kamboj
5.0 out of 5 stars A great book!
Reviewed in India on January 2, 2019
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Cliente Amazon
4.0 out of 5 stars Nice book!
Reviewed in Spain on July 20, 2017
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Pete B.
5.0 out of 5 stars Talking to other people
Reviewed in the United Kingdom on October 22, 2011
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