- Media: Office Product
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Epson Artisan 800 Wireless Photo All-in-One Printer (Black)(C11CA29201)
We don't know when or if this item will be back in stock.
- Up to 38 ppm, photos in as fast as 10 sec
- Built-in fax and automatic document feeder
- Wi-Fi and Ethernet networking
- 7.8-inch touch panel, 3.5-inch LCD
- Professional quality CD/DVD printing
Sophisticated yet simple all-in-one printer with fax function delivers powerful printing and multitasking features that are remarkably easy to use. Customize photos, presentations, calendars and more in seconds with just the touch of a few buttons. Auto Photo Correction with on-screen preview and red-eye removal makes printing perfect photos a snap. Six-color, Ultra Hi-Definition printing delivers professional-looking photos that are ready to share with family and friends. 48-bit color scanner is great for scanning old photos while the included OCR software lets you convert scanned documents into editable text. 30-page automatic document feeder makes copying, faxing or scanning multipage documents quick and easy. Print Technology: Inkjet; Maximum Print Speed (Black): 38.0 ppm; Maximum Print Speed (Color): 38.0 ppm; Network Ready: Yes.
Most Helpful Customer Reviews on Amazon.com (beta)
There are some gotchas that you won't know until you set it up. I was on the phone with Epson support for over an hour before even they realized these features weren't available.
1. The Front Panel Scan To features only works if the printer is connected via USB. It does not work at all if the printer is connected to your network either hard-wired or wireless.
2. You can only use the memory card reader on the printer if it is connected via USB. Again, this feature does not work if the printer is connected to your network.
3. Per Epson support, you cannot use both the USB and Ethernet connections together. It's one or the other. I'm going to try it anyway since it took Epson support an hour to tell me that the Scan To and Memory Card Readers only work using a USB connection.
4. On a Mac (I don't know about Windows yet), you should uninstall any Epson Scan software for any other Epson AIO's that were connected to your computer before installing the Artisan 800 software. Also, be sure to run the Epson Scanner Utility and select the appropriate connection type. It defaults to LOCAL even if you set it up as a Network printer. That was a pain in the butt since nowhere in the documentation does it tell you about this.
5. For a $300.00 printer, it should have included the Duplexer, which is a $29.00 option direct from Epson. Epson is showing no stock for the Duplexer as of 9/26/08.
Also, don't be fooled into buying extra print cartridges when you buy the printer because the sales person tells you that the cartridges are only half full . Epson actually included full print cartridges with this printer.
If you can live without the Scan To PC, PDF and Email features, as well as the Memory Card Reader working using a networked connection, than I highly recommend this printer. With these shortcomings, it is an excellent printer.
I have to say I was initially very disappointed with this printer though due to the quality of prints. I went through 3/4 of the color cartridges trying to get an acceptable photo quality print. I tried multiple combinations of settings but nothing worked. I tried one last thing prior to returning the printer. I purchased the Epson 5 star Ultra Premium Photo Paper. WOW what a difference this paper makes. I went from lousy spotchy dotted prints on Kodak Premium Paper to photo lab quality in an instant. I was using my previous Kodak Premium photo paper but just could not get good results. I tried straight from the camera, from the printer and from the computer trying different combinations of settings nothing worked. I was down to about a 1/4 of the original cartridges when I finally switched paper. Do not use the Kodak paper in these you will be disappointed. Kodak papers are optimized to work with Kodak inks which are not the same as Epsons. I am not sure what other papers people are using but the Epson 5 star works beautifully. I was on the edge of returning this up to that point. I am not sure how the other Epson papers work yet I am a little hesitant to try at this point. I think the manufacturers of these printers need to work together and make their papers and inks a little more interchangeable. But that is wishful thinking. Especially Kodak who are supposed to be the photo paper gods. Epson inks are definately made to utilize the Epson papers. If you want to waste a lot of ink trying to get a good print use other manufacturers papers which are optimized for their inks, or just throw out your old paper and purchase some Epson Ultra Premium Photo Paper.
The paper tray is two levels, all plastic, and has many flimsy plastic paper guides, so it remains to be seen whether it holds together over time. The paper tray does hold 8.5x11 paper plus 4x6 or 5x7 photo paper on the second level of the paper tray, which is a plus.
I've always owned Epson straight-through paper-path printers. I'm hoping this Epson folded-path mechanism works better than most of the HP printers I've used at the office.
Overall, a terrific printer so far.
UPDATED 11/18/08: Just tried to load Avery labels sheet(s) to print Christmas labels and return address labels for the mother-in-law. This was a NO GO. This printer cannot feed these sheets, and there is no work-around (manual feeder, etc.). When I went back to the owner's manual and to the Epson online resource, there are zero entries on how to load labels sheets. "D'Oh!" Now I know why. My recent experience with Epson online/email tech support had a three-week response time for a simple question about changing an ink cart, so I don't anticipate a response until long after I need to print labels. Very very disappointing for an otherwise terrific AIO photo printer. I would have to knock my rating down to four stars.
UPDATED 08/20/10: As I anticipated in my original review, after owning this AIO for almost two years, the plastic parts are beginning to show their wear. In particular, three sections of the multi-part nesting output shelf have come disconnected from the innermost part of the shelf connected to the internals. It seems a plastic tension pin on one side came off from plastic fatigue after having to flex every time the shelf is extended upon turning the unit on, and then collapsed when turning it off before covering it. I was able to find the part online for less than [..] plus [..] shipping. I'm guessing since this part was so easy to locate online, I'm not the only one who's experienced this issue. Also, the gears/mechanism that pulls sheets through the multi-page feeder of the scanner has begun to make less-than-encouraging noises. Seems like it's a sealed unit, so there's no way to tell whether there's anything I can do to make the noise go away. Hope it keeps working, because it'd be a shame to have to replace this unit after only two years, when otherwise (except for the issue(s), above), it's been a pretty good AIO.
UPDATED 02/27/11: The multi-page scanning tray capability stopped working, and nothing I could do seemed to cure the problem. Since I still had a few sets of the ink carts, I decided to replace this 3-year-old Artisan 800 with the latest-version equivalent, the Artisan 835. Got it for a really terrific price. The new one has all of the same deficiencies (plastic paper trays, plastic multi-part output shelf), but also retains (or improves upon) the 800's strengths (photo quality, smooth multi-page feeder (while it works), two-sided printing, etc.).
Some things I've noted (sadly, one of which may have me returning it to the store) follow... a "+" is a good thing, a "-" is not so good...
Overall, it seems like a great multi-function device, with high print quality, intuitive interface, and fast. Cost per page and inability to feed single sheets may be show-stoppers IMO. And when there are $100 options from the same manufacturer that don't have these problems, it leaves me scratching my head wondering why anyone would pay $300 (oops.. I mean $299.99)?!
+ Very very cool looking
+ Very easy to use menu.. I think even my wife can use it!
+ When using a memory card, very easy to review contents and print
+ Size is OK considering all that it does
+ Network setup went very smoothly (wired.. haven't tried wireless yet)
+ DVD/CD printing (which is what I use it most for) seems to be an improvement over older models that had detachable trays.. it loads and prints a high-quality DVD (I use Taiyo Yuden Watershield media) in about a minute each (including swaps)... on my R320 it took about 2 minutes each (loading the tray on the R320 was very very slow).. yay!
Now some minuses:
- NO MANUAL FEED. This is a big BIG minus to me.. want to just print one envelope to accompany your letter? You need to pull out the entire paper tray, take *out* your regular paper, put in your envelope, print it, open it up again, put in your regular paper, shut the tray. UGH! Although the device may appear to have a smaller footprint, needing to keep the entire area in front of the device clear for frequent paper-changes makes the footprint IMO much larger.
- Noisy startups...
- Advanced communications features (e.g. scan-to-e-mail, or scan-to-PC) only become active if directly connected to the USB on the computer (not over network). Epson should have built in SMTP support so it could directly send documents via e-mail
- Availability of Ink -- great that I bought this at Office Max... but they didn't have any of the new '98' or '99' inks! If other inks are compatible, they should document this.. as for now, I'm stuck with a new printer that is pretty much dead until my new ink arrives in the mail.
- Poor ink capacity
I only printed 16 DVDs, and 16 case-wraps (on heavyweight matte finish paper), and it's already out of magenta (and low in others!). 32 prints and I need new ink?!
Supposedly the printer shipped with new ink.. if that's the case and I can only expect 32 prints before changing carts, this puppy is going back.. the cost per page becomes WAY too rich for me.
$17 per cart x 6 carts = $104 for all 6
Presuming black last longer...
$17 x 5 = $85
Presuming not all the ink is used equally.. I'll estimate down...
$17 x 4 colors = $68
32 prints for $68 = $2.13 PER PRINT
Even if only 2 ink carts were expended in the process.. it'd be $1.06 per print.
Not impressive... hopefully the "high capacity ink carts" have much much MUCH more ink in them for $17... or else it is totally not worth owning IMO. Not until 3rd party inks come out at least.
10/26/2010 UPDATE: I upgraded to the Artisan 810 after I started getting minor smears on my DVD surfaces (roller issue I think)... AND.. after using both now... I've grown to adore this...
+ ink, when printing DVDs, lasts a VERY reasonable time... over a hundred DVDs easily without changing carts...
+ 810 comes with a built in duplexer (yay!)
+ they added a "print to fax" driver
+ wireless features seem to work very well.
I also learned that this printer could not print reliably well on glossy photo paper that was not Epson's own. So.. I use their photo paper when I do actually print prints on it, and they are *stunning*.
Still not crazy there is no manual feed, but for my purposes, it's awesome!
Also, when one of my black inks, ordered from Epson with *free overnight shipping [usually]* registered as almost empty (only happened once) Epson sent me a new ink cart promptly, and without hastle.
When I first got the printer, I was surprised by its size and look. It is big and beautiful. The color LCD touch screen is gorgeous and is very intuitive. The motorized CD/DVD tray is cool and the finish of every angle of the printer is awesome. What I like most about this printer is its wireless capability. I print wirelessly, copy wirelessly, and scan wirelessly. I can put this printer anywhere in my house and my family really likes it. The setup for the wireless connection is pretty straightforward. If you know about your wireless network (security setting and SSID), you can do it by using the menu on the LCD display. Once I put all the wireless network information by using the LCD menu, it is recognized by the installer as if it is connected by a cable. The installer works great and is very easy to follow. And this printer does all of its jobs without connecting to a computer. Specially, a scan-to-memory card feature is my favorite. By plugging a memory card (SD, SDHC, MMC, CF, or a USB thumb drive), a document or a picture can be scanned and stored in a memory card in either a JPG or a PDF format. This is so convenient. I could convert any document I have to a PDF file with just a push of a button and the files are saved in a memory card. I could do this job by using other scanners that I have, however, there are several steps that I have to follow to do the same job. My wife, who is not computer-savvy, can scan and convert a document without my help. She does not need to ask me any more to scan her documents.
The Epson Artisan 800 comes with all the ink cartridges full. I know that most of inkjet printers come with cartridges that are less than half full. And it has an additonal black cartridge as a spare. I really like Epson's consideration to give one more black ink cartridge. There are 5 color ink cartridges that are separate so you can buy an individual color when it is out. The color printing on a 4 X 6 photo glossy paper is breathtaking. Although I know that the photo inkjet printer these days can produce outstanding results, I am still amazed by the quality coming out from the Artisan 800. I tested the photo printing by spilling the water on it and yes, it is water proof. I used a premium photo glossy paper from Epson and it worked beautifully. I do not understand why the other reviewer got such a miserable result. I used a default setting and pushed a button on LCD screen to print out from the memory card directly from my digital camera. And the result was one of the best I have ever seen. I compared a photo from the Artisan 800 with the photo came from the Canon Pixma MP610 side by side and the photo from the Artisan 800 is a little more yellowish and darker if I insist to find the difference. However, the quality of the picture is amazing and many of my friends were surprised by the quality (I printed many pictures and gave those to my friends as gifts).
The feature that I also like is a CD/DVD printing. I ordered a printable DVD from Verbatim and it produced remarkable results. The printing on the DVD dried very quickly and it never got smudged. The CD/DVD printing software that came with the Artisan 800 is not the best but it is OK to use. Most of my friends that I showed the printed DVD thought that the DVD was pressed from the factory. It is that good.
However, the Artisan 800 is not perfect. It still jams paper sometimes, not frequently though. And sometimes it gets frozen when I insert a USB memory stick. It seems like it gets frozen while it is reading many files that are not recognized by the Artisan 800, however, I am not 100% sure. Once it gets frozen, I have to power cycle it. And scan-to-email and scan-to-PC only work when the Artisan 800 is connected by the USB cable. Because of these reasons, I give 4 stars, not 5 stars for this product.
Overall, this is the best printer I have owned so far. I have had many printers at home and at work and no other printer amazes me like the Artisan 800. I have never had any printer that leaves all my family members impressed. My 8 years old daughter loves to play slideshows on a beautiful LCD screen and my son likes to use the scan-to-memory card feature to send his homework assignment to a friend who forgot the sheet. I heartly recommend this printer to any one who is looking for an all-in-one printer that does all the job wirelessly and flawlessly.