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The Expert's Edge: Become the Go-To Authority People Turn to Every Time Hardcover – Sep 26 2007

5.0 out of 5 stars 1 customer review

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Product Details

  • Hardcover: 266 pages
  • Publisher: McGraw-Hill Education; 1 edition (Jan. 16 2008)
  • Language: English
  • ISBN-10: 0071495673
  • ISBN-13: 978-0071495677
  • Product Dimensions: 16 x 2.3 x 23.1 cm
  • Shipping Weight: 544 g
  • Average Customer Review: 5.0 out of 5 stars 1 customer review
  • Amazon Bestsellers Rank: #854,289 in Books (See Top 100 in Books)
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Product Description

From the Back Cover


Become one of the most respected authorities in your field.

Make high-profile appearances on television and radio.

Attract invitations to speak at major seminars and conferences.

Reach more of your target audience publishing articles and books.

Achieve greater business success than you ever imagined.

It's all possible-and easier than you think-with "The Expert's Edge." This step-by-step guide from renowned management consultant Ken Lizotte CMC reveals the tried-and-true techniques that can take entrepreneurs and companies straight to the top. You'll discover how legendary thoughtleaders like Harvey MacKay, Martha Stewart, Stephen Covey, and Suze Orman have built their professional empires from the ground up, transforming themselves into business celebrities via publishing, public speaking, media attention, and other thoughtleader vehicles-and how you can, too.

Unlike any strategy you've encountered before, "The Expert's Edge" will push you above and beyond your toughest competitors . . . and keep you there. "

About the Author

Ken Lizotte is the Chief Imaginative Officer (CIO) of emerson consulting group, inc., in Concord, Massachusetts. A Certified Management Consultant, he speaks regularly to companies and professional associations on the subjects of thoughtleading, publishing, creativity, and business success. The author of four previous books and hundreds of articles, he has led success seminars at Harvard University. Visit his Web site at thoughtleading.com.

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Top Customer Reviews

By Tami Brady HALL OF FAMETOP 50 REVIEWER on Feb. 20 2009
Format: Hardcover
The world of business is changing. Customers have more choice these days. If they don't like your price, they'll simply go elsewhere. But the solution to this dilemma is simple. If you want customers, you have to give them something the competition isn't.

The Expert's Edge looks at publishing and conducting speaking engagements to build credibility as an expert in your field. This works in several ways. As people read your articles or attend your talks, you become visible to a wider audience of potential customers, people who already accept that you are an expert in your field. Later, articles can be brought out to use as resources as needed.

Becoming an expert to give your work an edge is not really a new concept. This has been the primary promotional mechanism for niche marketers for years. Nonetheless, few entrepreneurs actually set out the time to write and fewer actually publish what they write. Most rely upon sending out a few press releases to plug new services. This book will get those individuals moving in the right direction.
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Most Helpful Customer Reviews on Amazon.com (beta)

Amazon.com: HASH(0xa152299c) out of 5 stars 51 reviews
6 of 7 people found the following review helpful
HASH(0xa1544cfc) out of 5 stars Toot your own horn, and customers will line up behind you Feb. 10 2008
By Corinne H. Smith - Published on Amazon.com
Format: Hardcover
Are you a thoughtleader? Are you the kind of person who is forever searching for ways to improve your office environment or your practices to better serve customers? Even if you have found some success with your own techniques for generating new accounts, you may not have considered going beyond the basics of marketing or public relations. How can we best promote ourselves -- or our businesses -- and let the world know that we are on to something different and exciting?

Consultant Ken Lizotte shares here his five pillars of thoughtleading: publishing books and articles; speaking to groups; conducting original research; using the Internet to its fullest potential; and doing the same with the traditional media. Though his strategy is targeted toward business people at various administrative levels, his advice is appropriate for anyone who wants to get his/her fresh ideas "out there." Being a published author himself, Lizotte is especially candid about the publication process and what newbies to that game can expect. He describes the differences between self-publishing and the standard commercial route in a fashion neutral enough to allow readers to decide for themselves which method is best for them. The book is valuable enough for this explanation alone.

But even if you don't think you're quite ready for publishing or researching, you are apt to uncover useful tips about reaching your customer base. What about something as simple but crucial as managing your customer e-mail lists? Send "e-blasts" on a regular but non-spamming basis to maintain contact with the people who are most likely to use your services. Or maybe you'd rather produce a longer, online newsletter. Either way, you'll be keeping your name and your company's image in a place where people can easily find them.

As a librarian, I was gratified to see Lizotte refer readers to specific authoritative sources and regularly note that even more information could be found at your local library. And yet: when he himself later tries to track down something in a library, he's not able to find it. In frustration, he ends up taking the amateur approach by merely doing a raw Google search. If he'd only taken the time to learn how to use his library's electronic periodical databases, he no doubt would have found the articles he was looking for. And he wouldn't have had to register for "membership" in an outside service (which probably required typing in a credit card number as well, though he doesn't mention this) to do so. Just by entering his library barcode, the same articles (and maybe even better ones!) would have been made available to him for free. His claim that "Yes, it may be all over for libraries," is not only wrong in fact; it's the wrong message to send to beginning executives. You don't have to know everything to succeed; but the talent of knowing how to best find the answers to your questions is like being awarded the key to the city. You'll be ahead of your competition if you are armed with that wisdom.

Overall, "The Expert's Edge" offers a variety of ideas to help you position your business at the top of the heap. The suggestions are adaptable for most any venue or undertaking. Business owners, middle managers, and anyone in a customer service field will most likely benefit and learn something from Lizotte's recommendations. Much of what he writes here turns out to be common sense; but as we public consumers all know, sense is really not all that common in business anymore.
2 of 2 people found the following review helpful
HASH(0xa1544dc8) out of 5 stars This Book Works for Engineers July 9 2012
By Thomas J. Vaughan Jr. - Published on Amazon.com
Format: Hardcover Verified Purchase
While this book seems oriented toward "soft", business, management, or even "motivational" consulting, the principles apply to "hard" scientific/engineering consulting. I was a bit worried when the introduction discussed mega-superstars like Donald Trump, but the bulk of the book is practical advice for more typical experts

Ken includes advice on publishing books and articles, speaking to groups, research, the Internet, and the media (real media, not social media).

Ken has extensive chapters on publishing books and articles. He also explains the different strategies that consultants, attorneys, [engineers], should use versus those used by paid speakers.

Ken includes explicit advice. He lists journals that CEO's, HR folks, CPAs, or attorneys might submit articles to. There isn't a list for engineers, but I can easily extend the concept (i.e., to those journals I get and read each month).

The chapter on the Internet seems to be practical advice. Ken doesn't just jump on the bandwagon of social media. I did find one error: "PDF documents can't be opened by search engines", Google has found me inside PDF newsletters of professional societies. Ken publishes an effective electronic newsletter. I am afraid I often don't have time to read it, or most other newsletters, but I always note "here's Ken's newsletter".

The chapter on research focuses on surveys. This was the hardest chapter for an engineer to relate to. But scientists and engineers should not have trouble defining their own appropriate research. Upon re-reading this chapter, I saw where I could ask (survey) people for opinions on technical issues. Some of the points on good vs. bad survey questions should be read by anybody doing validation or commissioning scripts. Too many such scripts read like bad surveys.

Perhaps his best advice is "So make sure you truly care about your area of expertise. If you do not, go find something else."

Tom Vaughan, P.E.
GSC Engineering Inc.
7 of 9 people found the following review helpful
HASH(0xa15460c0) out of 5 stars High word:content ratio Sept. 11 2011
By Douglas Brian - Published on Amazon.com
Format: Hardcover Verified Purchase
There are some nuggets in here, but much of it is long-winded and fairly obvious to anyone who's given more than 5 minutes of thought to upping his/her brand. The stronger chapters are on leveraging the media and publishing, but there's almost zilch on leveraging social media. It's an easy read with lots of examples, however many of them seem unrelated or go off-topic altogether. I suppose like many business books, but more-so, this one could have been boiled down to 10-20 slides. And is it just me or is it hard to take seriously anyone who calls himself a "Chief Imaginative Officer?" I'm also really tired of people holding up Tom Peters as a shining example, since he publicly admitted to fabricating data for his Search for Excellence book and 'fessed to having "no idea what I was doing."
2 of 2 people found the following review helpful
HASH(0xa1544f9c) out of 5 stars How I Gained the Expert's Edge! July 14 2009
By M. Sutherland - Published on Amazon.com
Format: Hardcover
The Expert's Edge: Become the Go-To Authority People Turn to Every Time is THE solution you have been looking for in your business life. It will show you exactly how to break through from your ordinary level of business to an elite level of expertise. The best part about it is that NO you will not have to go back to school to learn it and NO you will not have to spend a lot of time and money investing in new business procedures. Lizotte and his The Expert's Edge: Become the Go-To Authority People Turn to Every Time show you how to harness the tools you already have and establish yourself as the expert and thoughtleader you already are.

As well as informative, I found this book to be incredibly well-written and well-structured. Most business books are boring and I find myself having to create an outline of it for myself before I can even start to decipher what the author is trying to prove. Ken's book reads as an enlightened outline; it is organized and the flow of the book is thoughtful.

The book is inspirational. I was hardly finished with it before the wheels started turning in my head on how I could apply Lizotte's advise to my endeavors. This is a MUST READ for any professional.
4 of 5 people found the following review helpful
HASH(0xa15465f4) out of 5 stars A Must Read for Thoughtleaders March 21 2008
By Frank Hone - Published on Amazon.com
Format: Hardcover
In an era where the proliferation of media outlets has created legions of "15 minutes of fame" authorities on a wide range of topics, Ken Lizotte's The Expert's Edge is a welcome tonic. The blogosphere is a fantastic forum for establishing a web presence and communicating to a like-minded audience, but many bloggers haven't taken the time or made the effort to strategically think through their platform and extend it to other media.

The Expert's Edge provides a practical and methodical approach to achieving "thoughtleader" status. Thoughtleaders are those experts that are looked to for their experience, insight, inspiration and knowledge. They are at the leading edge of their field. But they need to work at their communication skills and outreach plans to be able to achieve and maintain their standing.

"The Five Pillars of Thoughtleading" gives the reader a smart and logical way to think through and act on their ambitions. The practical examples about how to do it and, in particular, how Ken did it, give an easy-to-follow narrative that leaves the impression that "I can do it too."

I'd recommend The Expert's Edge to any current or aspiring thoughtleader who wants more visibility, prestige and reputation for their expertise. (Disclaimer: Ken served as my publishing agent and represented my book, Why Healthcare Matters to HRD Press)