Buy Used
CDN$ 0.78
+ CDN$ 6.49 shipping
Used: Very Good | Details
Sold by bwbuk_ltd
Condition: Used: Very Good
Comment: Ships from the UK. Former Library book. Great condition for a used book! Minimal wear. 100% Money Back Guarantee. Your purchase also supports literacy charities.
Have one to sell?
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See all 3 images

First, Break All The Rules: What The Worlds Greatest Managers Do Differently Hardcover – May 5 1999

4.3 out of 5 stars 195 customer reviews

See all 30 formats and editions Hide other formats and editions
Amazon Price
New from Used from
Kindle Edition
"Please retry"
Hardcover, May 5 1999
CDN$ 10.26 CDN$ 0.50

50% Off Amazon Prime when you join Amazon Student
click to open popover

No Kindle device required. Download one of the Free Kindle apps to start reading Kindle books on your smartphone, tablet, and computer.

  • Apple
  • Android
  • Windows Phone
  • Android

To get the free app, enter your mobile phone number.



Product details

  • Hardcover: 272 pages
  • Publisher: Gallup Press; 1 edition (May 5 1999)
  • Language: English
  • ISBN-10: 0684852861
  • ISBN-13: 978-0684852867
  • Product Dimensions: 15.5 x 2.5 x 23.5 cm
  • Shipping Weight: 499 g
  • Average Customer Review: 4.3 out of 5 stars 195 customer reviews
  • Amazon Bestsellers Rank: #59,777 in Books (See Top 100 in Books)
  • ¿Quieres informarnos sobre un precio más bajo?
    If you are a seller for this product, would you like to suggest updates through seller support?

  • See Complete Table of Contents

Product description

From Amazon

Marcus Buckingham and Curt Coffman expose the fallacies of standard management thinking in First, Break All the Rules: What the World's Greatest Managers Do Differently. In seven chapters, the two consultants for the Gallup Organization debunk some dearly held notions about management, such as "treat people as you like to be treated"; "people are capable of almost anything"; and "a manager's role is diminishing in today's economy." "Great managers are revolutionaries," the authors write. "This book will take you inside the minds of these managers to explain why they have toppled conventional wisdom and reveal the new truths they have forged in its place."

The authors have culled their observations from more than 80,000 interviews conducted by Gallup during the past 25 years. Quoting leaders such as basketball coach Phil Jackson, Buckingham and Coffman outline "four keys" to becoming an excellent manager: Finding the right fit for employees, focusing on strengths of employees, defining the right results, and selecting staff for talent--not just knowledge and skills. First, Break All the Rules offers specific techniques for helping people perform better on the job. For instance, the authors show ways to structure a trial period for a new worker and how to create a pay plan that rewards people for their expertise instead of how fast they climb the company ladder. "The point is to focus people toward performance," they write. "The manager is, and should be, totally responsible for this." Written in plain English and well organized, this book tells you exactly how to improve as a supervisor. --Dan Ring

From Booklist

The authors, both management consultants for the Gallup Organization, use the company's study of 80,000 managers in 400 companies to reach the conclusion that a company that lacks great frontline managers will bleed talent, no matter how attractive the compensation packages and training opportunities. With this in mind, they sought the answers to the follow-up questions: "How do great managers find, focus and keep talented employees." Using case studies, diagrams, and excerpts from interviews, Buckingham and Coffman guide us through their findings that discipline, focus, trust, and, most important, willingness to treat each employee as an individual are the overall secrets for turning talent into lasting performance. The book concludes with suggestions on how to become a great manager, including ideas for interviewing for talent, how to develop a performance management routine, and how to get the best performance from talented employees. Although this is clearly an infomercial for the Gallup Organization, it nevertheless offers thoughtful advice on the essential task of developing excellent managers. Mary Whaley

See all Product description

Customer Reviews

Top Customer Reviews

on November 8, 2002
Format: Hardcover
0Comment| 13 people found this helpful. Was this review helpful to you?YesNoReport abuse
on March 13, 2017
Format: Hardcover|Verified Purchase
0Comment|Was this review helpful to you?YesNoReport abuse
on February 23, 2001
Format: Hardcover
0Comment| 4 people found this helpful. Was this review helpful to you?YesNoReport abuse

Most recent customer reviews