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Flat Army: Creating a Connected and Engaged Organization Hardcover – Mar 25 2013

5.0 out of 5 stars 6 customer reviews

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Product details

  • Hardcover: 328 pages
  • Publisher: Wiley; Canadian First edition (March 25 2013)
  • Language: English
  • ISBN-10: 1118529790
  • ISBN-13: 978-1118529799
  • Product Dimensions: 16 x 2.5 x 23.5 cm
  • Shipping Weight: 640 g
  • Average Customer Review: 5.0 out of 5 stars 6 customer reviews
  • Amazon Bestsellers Rank: #157,287 in Books (See Top 100 in Books)
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Product description

From the Inside Flap

Leaders of any description and department are struggling. Society is awash with social technologies; employees want to be included in the conversations and decisions; and management is stuck sorting out how teams should operate using dated leadership models in a new and technologically- sophisticated social world order. Human Resources needs to catch up with technology; Finance continues to operate in a silo; and IT is tripping over both legacy systems and newer, social technologies, while experiencing difficulty adjusting to a more collaborative behavioral model. Most importantly, employees are becoming significantly more disengaged.

Does any of this sound familiar?

There is no easy way to undo what years, and even decades, of outdated management practice have done to leaders. Command and control is rampant, evil and unnecessary. The process of change has to start with the leadership in any organization, and Flat Army is designed to prevent your organization's ship from sinking. Dan Pontefract knows and understands what happens to organizations when employees are unhappy and uncommitted. More importantly, he knows what it takes to create a leadership culture that drives engagement, empowerment and encouragement amongst continued execution. In all of the corporate leadership roles he has had, he held a steadfast belief that a collaborative, connected and participative leadership framework is the only way in which to operate.

Pontefract is currently the Head of Learning and Collaboration at TELUS—an international telecommunications organization of 40,000 employees—where he and the TELUS team instituted concepts such as the TELUS Leadership Philosophy; a formal, informal and social learning model known as Learning 2.0; and a plethora of open, social and collaborative technologies that, in part, helped TELUS augment its approach to leadership and engagement.

Today, employee engagement at TELUS sits at 80 percent, the highest in Canada for large-sized organizations and in the top one percent globally. TELUS and Dan have received multiple awards from ASTD, CLO and Skillsoft in recognition of the growth of a new culture of leadership, collaboration and learning.

Prepare to be entertained, shocked and engaged. Challenge yourself. Challenge the status quo. Flat Army pushes the boundaries of organization change. It can change yours.

From the Back Cover

FLAT: to be on a level surface, not in a hierarchy

ARMY: a large group of people who share similar aims or beliefs

FLAT ARMY: an unobstructed flow of corporate commonality

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March 18, 2016
Format: HardcoverVerified Purchase
March 24, 2013
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December 9, 2017
Format: Hardcover
June 24, 2013
Format: Hardcover
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April 16, 2013
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March 24, 2013
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