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Flawless Consulting: A Guide to Getting Your Expertise Used Hardcover – Mar 15 2011

4.4 out of 5 stars 8 customer reviews

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Product Details

  • Hardcover: 368 pages
  • Publisher: Pfeiffer; 3 edition (March 15 2011)
  • Language: English
  • ISBN-10: 0470620749
  • ISBN-13: 978-0470620748
  • Product Dimensions: 18.5 x 2.4 x 24.4 cm
  • Shipping Weight: 703 g
  • Average Customer Review: 4.4 out of 5 stars 8 customer reviews
  • Amazon Bestsellers Rank: #49,913 in Books (See Top 100 in Books)
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Product Description

From the Inside Flap


When the landmark best-seller Flawless Consulting was first published more than three decades ago, it was quickly adopted as the "consultant's bible." With his legendary warmth and passion, Peter Block explained how to deal effectively with clients, peers, and others. The book continues to speak to people in a support function inside organizations as well as to external consultants.

This thoroughly revised and updated third edition of Peter Block's groundbreaking book explores the latest thinking on consultation. It includes new insights about how we can organize our consulting around discovering the strengths, positive examples, and gifts of the client organization or community. The book remains a practical and specific guide for anyone who needs to develop a capacity for deeper relatedness and partnership—which means it is for all who wish to make a real difference in the world.

This new edition covers the consulting challenges that have arisen from the way we routinely communicate electronically and live in the virtual world. Block suggests ways to overcome the distancing and isolating effects inherent in electronic connects. The book also includes practical guidance on how to ask better questions, gives suggestions for dealing with difficult clients, and contains expanded guidelines on more engaging forms of implementation.

Flawless Consulting includes two new examples, taken from health care and educational reform efforts, to show how consulting skills can be useful (and often transformative) in a broader context. These illustrative examples point the way for achieving changes for leadership in business, government, religion, human services, and more.

Like the first two editions, Flawless Consulting affirms the notion that authentic behavior and personal relationships are the key to technical and business success. By demonstrating their ability to be truly authentic at each step in the process, consultants can aim toward creating workplaces that are more collaborative and ultimately more successful.

From the Back Cover

Praise for the third edition of FLAWLESS CONSULTING

"Consulting at its best is about action and interaction, relationships and results. In a highly readable guide that is both inspirational and practical, Peter Block leads consultant and client together through a proven approach to realize their future."
—SAMUEL R. STRICKLAND chief financial and administrative officer, Booz Allen Hamilton

"Surpasses the high standards of relevance, clarity, and wisdom characteristic of previous versions.... Whether one's consulting experience spans five years or fifty, there is a great deal in this new edition to prompt us to reflect on our own practice and to discuss with colleagues."
—ROGER HARRISON independent consultant and author of Consultant's Journey: A Dance of Work and Spirit and The Collected Papers of Roger Harrison

"Peter Block has written a masterful third edition of his masterpiece, Flawless Consulting. Important additions to the third edition are the strength-based strategies that many are beginning to use... in solving seemingly intractable problems in health care and other industries. They are featured in a new Chapter Twelve and form a common thread that runs through this entire path-breaking book."
—JON C. LLOYD, MD, FACS senior associate, Positive Deviance Initiative; clinical advisor, Plexus Institute

"Peter's masterwork, Flawless Consulting, has been my go-to guide since the first edition.... Flawless Consulting is not just a practical, useful, and inviting book for practitioners. It's all those things, but it's also a book about some of the most vexing issues we face when consulting to organizations—issues of resistance, truth, doubt, vulnerability, and accountability. If you find yourself giving advice to people making choices, then this book is a must-have for you. Buy it today, use it tomorrow."
—JIM KOUZES award-winning coauthor of the best-selling The Leadership Challenge and The Truth About Leadership, and Dean's Executive Professor of Leadership, Leavey School of Business, Santa Clara University

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Customer Reviews

4.4 out of 5 stars
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Top Customer Reviews

Format: Hardcover Verified Purchase
It's one of those books that you might say "I already know this!". (well good for you!)

But you don't buy this book because you want to learn everything there is in consulting (because this book implies you probably already are a consultant). You buy this book because it contains everything you SHOULD know and puts structure around it.

These are the foundations. Make sure you understand them well and be on your way!

Also, there is a really good focus on your relationship with your client, which is, as an engineer, something that you don't hear about in school (but experience on the field).
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Format: Hardcover
I have the first edition and built my career with it. When you consult you are always second guessing yourself. Did I do a good job? was I taken advantage of? How could I approach this better? When you have a large company to deal with as an individual or small team, your success or failure looms large. You are like a small pot player at a high stakes poker table. Everything you do matters so much more than it does for the bigger player. Peter gives us the tools to know when we have played our part well. But more than this, he gives us a tool to create success where failure is likely. All companies have toxic behaviors. They are composed of groups of people looking for solutions that dont require them to change their toxic ways. The high paid consultant is their bridge to the future they want without paying the price within their own team. That is what consulting is used for whether the consultant is aware of it up front or not. If you get nothing else from this book it will be the confidence to understand the emotional and technical stuff going on well enough to give you a fighting edge. Nothing can guarantee success, but you can be assured that if you follow Peter's advice you will have pushed hard for the best possible chance a given situation has. Flawless is well named. Peter will give you reasons to be confidant that you have done the best job possible.
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Format: Hardcover Verified Purchase
Excellent resource for anyone starting out in the consulting world. This is not just limited to beginner consultants, reaffirms concepts and acts to refresh even the most experienced consultants.
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Format: Hardcover Verified Purchase
Full of useful and practical advice. It has been very helpful to me to improve my consulting skills.
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