Gatekeeper YG-5602 Single or Double Swinging Gate Opener
We don't know when or if this item will be back in stock.
- Supports gate leafs up to 12 feet long per leaf and 660lb
- AC / DC Operation means it is suitable for solar power
- Battery Backup (included) for power outages and Solar Compatible
- Keypad Interface, button interface, Reliable steel geared system
- Push button, key switch, infrared photocells and flash lamp included
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Features. Heavy Duty Dual Swing Gate Opener Operator Automatic Gate. Dual Swing Gate Opener. This kit includes many extras not found in other products. Includes active IR photocell key switch button switch light kit actuator cabling 2 Remote Controls and Electronic Lock. Dimension - 40 x 12 x 17 in.
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Most helpful customer reviews on Amazon.com
Update #1 - After seeing all the negative reviews related to lack of support from GateKeeper, I was expecting the worst when the unit failed. To my pleasant surprise, the level of support has been satisfactory so far. The seller (WayFair) responded to my email via Amazon within a day, notifying me that replacement parts were ordered on my behalf and would be shipped. After assuming it would take several days to get a seller response, I submitted a work order on GateKeeper's site as well. I only did this because I fully expected the seller to refer me to them anyway. GateKeeper also had an 800 number which was answered by a person who took my information and explained that someone would get back to me within 24 hours. Later Sunday evening, I received another email from BaldwinPines/GateKeeper support with USPS Priority tracking info for my board.
I plan to submit a comprehensive review of the product, once I get my replacement board and get it functioning again. More to come...
Update #2 - New board arrived and installed. All good again. Revising up to 3 stars. Still have some open questions on the support forum. Once I hear back on those, I should have all I need to write a full product review.
Update #3 - Since my last update, I have posted several detailed questions in Gatekeeper's support forum. All have been answered with exactly what I needed to know (including pictures in some cases). Whatever was wrong with their support before has definitely been addressed. I get prompt responses to email questions as well.
Update #4 - I've now had this gate opener for a little over a year now. Since I got the faulty motherboard issues worked out, I haven't had any more problems with it. I suspect the first two faulty boards may have been a manufacturing issue because the third board looked quite a bit different (i.e. like prototype vs production). I'd have to say the support throughout was much better for me than described in other reviews. I dealt directly with the manufacturer and had nothing but positive experiences. I'm revising my review up to 4 stars since the product has been performing as expected.
1. The opener can only work on a level surface, or if the arms open down a slope, on a concrete driveway. It would not work, for example, on a sloping driveway to the street that opens inward. The gates have to come to stop by hitting a stopper you mount in the concrete in the middle of the driveway (which also means you need to have a concrete driveway, not gravel (don't know about asphalt). If the arms need to swing up slope, then the stoppers will be too high to reach the stoppers. I believe this is an important limitation that people should know about.
2. It is really important that you mount the arms exactly as the diagram in the manual suggests. While fiddling around, I tried mounting the arms any which way, and it was bad. It is very difficult to mount the arms so precisely, and I think doing so is beyond the scope of most handy people. The best solution would probably be to custom fabricate mounts to your situation, which makes this product enough of a hassle that it may not be worth the savings. Even if you approximate the correct mount, you need to let the arms hit stoppers on each end, and the motors will grind against it.
I believe the solution to all these problems is to redesign the circuit board logic to let you program where each arm is open an closed. This would not be rocket science, and I'm surprised that this obvious, intuitive solution isn't implemented. If I had the time, I'd consider doing this myself with something like arduino. Again, this is not really an out of the box solution.
However, if you happen to fit the small population of folks for whom these limitations aren't a problem, or maybe if you install these things for a living, this could be a good deal.
Just yesterday I finally finished installing this gate opener, and I feel a kind of civic duty to report back about it.
If I were to rate the opener in terms of it's quality and craftsmanship, it would be close to five stars (probably four). This is not a flimsy opener. The actuators are solid metal, and you can see that the gears are all metal. It is very well made. It's too bad, though, cause all the hard work they put into the materials and design falls short due to an almost complete lack of instructions. After spending several weeks figuring this out on my own (cause I can do this stuff only on weekends), I realized that the instructions actually get in the way of understanding how to install the thing.
I came across two HUGE problems with the docs: 1) The mechanical diagram leads you to think that you have to mount the arms within millimeters (yes, it's metric) of a specific layout for it to work. 2) The sparse instructions tell you that arms will program themselves to figure out how far to open and close, and that the stoppers are optional. Both of these items are complete lies. You have to install the arms so that they hit a stopper or come to be either completely extended or retracted as they open or close. It took me a lot of trial and error to figure this out, and I was finally inspired by reading an FAQ about a different gate opener on the GateKeeper Web site, that almost said exactly this. (If you buy this, read everything on their Web site.)
There's a lot left out of the documentation too and the box showed up with a lot of random, and cool, undocumented parts. There's this locking stopper that you can install on concrete to keep a gate in place. It's a solid brick of metal with no mounting screws at all, and no instructions about what it does. The only option I could think of to mount it would be to disassemble the box, and drill mounting holes though about a quarter inch (yes two plates) of steel, or possibly weld it on. It's very odd that they would include this expensive and well made part, but offer no instructions or mounting holes for it. It would have been so easy to make mounting holes for it.
I was really annoyed that they had no instructions for how to connect the power to it. I'm not an electrician, and was really concerned about what color wire went to what for fear of frying the thing. It seems that again, this would be a very simple fix to add this to the documentation, which doesn't even show where you connect the power to the circuit board at all.
There are a few other things that weren't too user friendly about the parts too. You basically need a saw to cut some of the metal hardware mounting pieces to size, which they also don't explain in the docs. I managed to get the hardware to work, but there's a good chance you'll need to buy or fabricate your own, and yes, it's all metric, so it's a bit of hassle.
I decided to take the risk with this gate because I saw the horrendous reviews out there for the Mighty Mule, which was the only other gate in my price range, and I couldn't bring myself to order a gate that would immediately require a new circuit board. Why would they sell a product they know is damaged? I downloaded the Mighty Mule installation instructions, and saw that you're not supposed to use their openers if there are strong winds in your area, which again sounds like total BS. Who lives where there is never any danger of strong winds?
If I had the money, I would have bought one the Elite openers, which a friend of mine did (and is very happy with). However, you're looking at twice the price, but about the same craftsmanship. He's a high roller and had someone professionally install it too. But I'm not rich, and I did have the time to figure this out, so I guess it worked out.
Some things that I liked was that it ran off normal electric current, with just a battery backup. I live in a city, not the country, so this is a lot easier and more intuitive than having a battery or solar powered set up, when the gate is 50 feet from my front door. The remotes worked out of the box.
At the price, and with the quality of the parts, this gate opener could easily put Mighty Mule out of business, but they need to hire someone to write real instructions, and they need to make it a bit easier for the average DIY person by making it an "out of the box" installation. This is not a one day weekend project.
Hope this helps.