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Grandstream GS-GXP2140 Enterprise IP Telephone VoIP Phone and Device

4.1 4.1 out of 5 stars 128 ratings
$148.00
Available at a lower price from other sellers that may not offer free Prime delivery.
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Purchase options and add-ons

Brand GrandStream
Colour Black
Telephone type Corded
Number of batteries 1 Lithium Ion batteries required.
Power source Corded Electric
Dialer type Single Keypad
Item dimensions L x W x H 24.9 x 33.5 x 10.7 Centimetres
Answering system type Digital
Item weight 2.16 Pounds
Recording capacity 18 minutes

About this item

  • Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with integrated PoE
  • 4 line keys with up to 4 SIP accounts, 5 programmable context sensitive softkeys, 5 navigation/menu keys
  • 11 dedicated function keys for : MESSAGE (with LED indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOL
  • RJ9 headset jack (allowing EHS with Plantronics headsets), USB, extension module port
  • Support for G.729A/B, G.711/a-law, G.726, G.722 (wide-band), and iLBC, in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)

Frequently bought together

Grandstream GS-GXP2140 Enterprise IP Telephone VoIP Phone and Device
This item: Grandstream GS-GXP2140 Enterprise IP Telephone VoIP Phone and Device
$148.00
Get it by Monday, Jul 29
Only 1 left in stock.
Sold by ThePhoneGuy-Canada and ships from Amazon Fulfillment.
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Product guides and documents

User Manual (PDF)

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Grandstream GS-GXP2140 Enterprise IP Telephone VoIP Phone and Device
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Price$148.00$79.00$92.00$92.00$99.00$187.06
Delivery
Get it by Monday, Jul 29
Get it by Monday, Jul 29
Get it by Monday, Jul 29
—
Get it Jul 31 - Aug 6
Get it Aug 13 - 23
Customer ratings
4.14.1 out of 5 stars128
4.14.1 out of 5 stars10
3.93.9 out of 5 stars18
3.53.5 out of 5 stars9
3.33.3 out of 5 stars3
4.44.4 out of 5 stars5
Sold by
ThePhoneGuy-Canada
ThePhoneGuy-Canada
ThePhoneGuy-Canada
ThePhoneGuy-Canada
ThePhoneGuy-Canada
Triplenet Pricing INC
telephone type
Corded
—
Cordless
Corded
Corded
—
dialer type
Single Keypad
Single Keypad
Single Keypad
Single Keypad
Single Keypad
Single Keypad
power source
Corded Electric
—
Corded Electric
Corded Electric
Corded Electric
—
recording capacity
18 minutes
22 minutes
16 minutes
—
16 minutes
16 minutes
answering system
Digital
Digital
Digital
Digital
Digital
Digital
conference call capability
—
—
5 way
3 way
3 way
12 way
multiline operation
Multi-Line Operation
Multi-Line Operation
—
Multi-Line Operation
Multi-Line Operation
—
caller identification
✓
✓
✓
✗
✗
✓
weight
2.16 pounds
670 grams
0.5 kilograms
790 grams
500 grams
0.98 kilograms

Product description

Amazon.ca Product Description

The GXP2140 is a state-of-the-art enterprise grade IP phone that features up to 4 lines, 4.3 inch TFT Color LCD, 5 XML programmable context-sensitive soft keys, dual Gigabit network ports, integrated PoE and Bluetooth, 5-way voice conferencing, and Electronic Hook Switch (EHS). The GXP2140 delivers superior HD audio quality on the handset and speakerphone, rich and cutting edge telephony features, personalized information and customizable application service, automated provisioning for easy deployment, advanced security protection for privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms. The GXP2140 is compatible with the GXP2200 Extension Module, allowing for quick and easy access to up to 160 contacts at the touch of a finger. Ideal for enterprises and SMBs, the GXP2140 is the perfect choice for users looking for a high quality, feature rich multi-line executive IP phone with advanced functionality and performance.

From the Manufacturer

The GXP2140 is a state-of-the-art enterprise grade IP phone that features up to 4 lines, 4.3 inch TFT Color LCD, 5 XML programmable context-sensitive soft keys, dual Gigabit network ports, integrated PoE and Bluetooth, 5-way voice conferencing, and Electronic Hook Switch (EHS). The GXP2140 delivers superior HD audio quality on the handset and speakerphone, rich and cutting edge telephony features, personalized information and customizable application service, automated provisioning for easy deployment, advanced security protection for privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms. The GXP2140 is compatible with the GXP2200 Extension Module, allowing for quick and easy access to up to 160 contacts at the touch of a finger. Ideal for enterprises and SMBs, the GXP2140 is the perfect choice for users looking for a high quality, feature rich multi-line executive IP phone with advanced functionality and performance.

Product information

Technical Details

Additional Information

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Grandstream GS-GXP2140 Enterprise IP Telephone VoIP Phone and Device

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Customer reviews

4.1 out of 5 stars
4.1 out of 5
128 global ratings
White streaks on phone display after 3 months
1 out of 5 stars
White streaks on phone display after 3 months
I bought 3 for the office here, and it's now it's about 3 months using it, for one of them the screen has developed white streaks over it.Can the seller contact me, it's been only a few months of owning these, I am afraid the others may develop the same thing.
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Top reviews from Canada

Mango
5.0 out of 5 stars Best phone for small business
Reviewed in Canada on February 25, 2021
Verified Purchase
Awesome price, functionality and quality. Nothing more to be said. Buy without regret!
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jws
5.0 out of 5 stars Excellent phone, great price.
Reviewed in Canada on April 26, 2016
Verified Purchase
Great phone for the money. Replaced a very expensive, finicky SNOM 870, lost nothing and gained Bluetooth capability (didn't even notice that it had it, love it now). Easy to setup and program, supports my remote headset no problem. Crystal clear both talk and listen.
One person found this helpful
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John Z.
1.0 out of 5 stars Good from afar, far from good.
Reviewed in Canada on September 19, 2017
Verified Purchase
Spent 2 hours on the phone with our PBX provider trying to auto provision and / or manually provision this phone to work. Repeatedly managed to get the phone provisioned and up and running and repeatedly had it then kick itself off the system. Tried updated firmware, factory installed firmware and the reportedly "most stable" 1.0,97 version of firmware and all failed. The support line had at one point 2x Grandstream GXP2140 phones they were simultaneously provisioning on their end to walk me through each step to ensure we were doing the same thing and theirs would connect to the user accounts fine whereas this one failed, so it's clearly a hardware issue that makes me question the quality of the product, hence the 1* rating.
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Michel Corriveau
5.0 out of 5 stars Works great. Easy to install
Reviewed in Canada on May 13, 2017
Verified Purchase
Works great.
Easy to install.
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Rick
5.0 out of 5 stars Great looking and functional
Reviewed in Canada on May 17, 2018
Verified Purchase
I received the phone quickly, everything advertised was included. Great looking and functional phone
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Ed L. McQuarters
4.0 out of 5 stars Would recommend it to anyone that wants to interact with callers ...
Reviewed in Canada on September 8, 2016
Verified Purchase
Worth the cost! Would recommend it to anyone that wants to interact with callers over the internet. However; I am not comfortable with the close configuration/operation similarities with Skype from a bottom line point of view. l end up continuing to use my Skype account. Perhaps because I have had it for so long where this IP Phone is relatively new.
One person found this helpful
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DC
5.0 out of 5 stars Great phone, great price!
Reviewed in Canada on July 13, 2019
Verified Purchase
The price may not be the best compared to other stores online, however, Amazon delivers it fast and for free if you're a Prime member. This phone is great and does what it says it does. Good quality VoIP calls, but your mileage may vary depending on your provider and internet speed.
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Darkev
3.0 out of 5 stars The phone is good most of the time. During normal use of the phone I have found some firmware bugs.
Reviewed in Canada on December 24, 2014
Verified Purchase
The phone is OK at the moment. I'm hoping Grandstream will release a firmware update that will fix a couple of issues.

Issue #1: The LED lights do not show when the system is down. If our PBX goes down, the Cisco phones would go amber. This one does nothing.

Issue #2: We use a comma after digits 4 and 8 for an outside line. The comma gives us a second dial-tone. It works fine unless you do not pick up the receiver or press the speakerphone button. If you key in the number 49971221 where 4 is the outside line key, and then press speakerphone the phone says, "These digits are not found in the dial plan". Yet if I pick up the receiver and get a dial tone, press 4 get a second dialtone, and then 9971221, the call goes through. Once again, this works fine with the Cisco phones but not with this GXP2140.

Both of these issues can be fixed through firmware adjustments. I'm hoping that happens. If the bugs are fixed I will provide a future update and change my star rating.

******** DECEMBER 28, 2015 UPDATE ********
There have been a few firmware updates. I've actually sent a complaint in to Grandstream about the second dial tone not working and they said they fixed it. I installed the version of firmware and it only works intermittently.

Outstanding Issues:
BLF lights do not show when the system is down.
Second Dial Tone when dialling a code for an outside line does not work most of the time.
2 people found this helpful
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Top reviews from other countries

Translate all reviews to English
HENRY
5.0 out of 5 stars GXP 2140
Reviewed in Brazil on August 19, 2020
Verified Purchase
PRODUTO NA CAIXA ORIGINAL COM TODOS OS ACESSORIOS. EM PERFEITAS CONDIÇÕES.
FUNCIONANDO 100%
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Lario
5.0 out of 5 stars Hervorragendes Preis- / Leistungsverhältnis, sehr gute Sprachqualität
Reviewed in Germany on January 25, 2021
Verified Purchase
Nachdem schon ein GXP 1625 im Einsatz ist, habe ich nachgerüstet mit dem GXP 2140. Vor allem, weil damit über die Softtasten bis zu 16 Telefonnummern direkt gewählt werden können. Und der Bildschirm ist bunt und größer. Letzteres ist aber hauptsächlich ein optisches Plus. Das Telefon hat eine sehr gute Sprachqualität im Freisprechmodus, subjektiv noch etwas klarer als beim 1625. Die Bedienung ist insgesamt nicht sonderlich intuitiv - das muss man sich teilweise hart erarbeiten, z.B. die Suche im Telefonbuch. Die Bedienungsanleitung der GXPs ist nur in Englisch verfügbar - das wurde in manchen Rezensionen schon bemängelt. Allerdings hat das Telefon so viele Funktionen, die ich auch auf Deutsch nicht verstehen würde. Wenn man allerdings die Eingabe der Kontodaten packt, ist die große Hürde überwunden und es telefoniert sich qualitativ wirklich hochwertig. Die anderen Funktionen kann man ja in Ruhe weiter erforschen.

Wichtig zu wissen: Ein IP Telefon kann man nicht einfach einstöpseln, man muss es zusätzlich konfigurieren, damit es funktioniert. Im Minimum muss man die Zugangsdaten des Providers in einem 'Konto' des IP Telefons angeben. Geht es über eine Fritz!Box, müssen dort Telefongeräte angelegt werden, welche die Zugangsdaten definieren - die legt man also selbst fest. Die IP Adresse der Fritz!Box wird anschließend im Konto des IP Telefons eingetragen, zusammen mit den Zugangsdaten - am einfachsten über die Web Schnittstelle.
Hier ein paar Tipps von mir: Für hausinterne Gespräch an der Fritz!Box muss der Anwahlplan um **x+ ergänzt werden (Konto/Anrufeinstellungen/Anwahlplan).
Das Telefonbuch per XML Datei manuell laden. Beim GXP 2140 darf am Zeilenende nur ein Linefeed (LF) stehen, das 1625 mag CRLF und LF. Es hat mich 2 Stunden Nerven gekostet, diese Ursache zu finden - GXP 2140 läuft wohl auf Linux Basis. Ein einziger CR in der XML Datei, dann verweigert sich der Upload im 2140.
Das Telefonbuch der Fritz!Box kann man als XML herunterladen - aber selbstverständlich in einem unverträglichen Dialekt! Ich sammle und pflege meine Kontakte darum alle in einer Datenbank, erzeuge daraus die passenden XLM Dateien für die verschiedenen Geräte und lade sie dort. In 2 Minuten sind dann alle mit denselben Telefonbüchern versorgt. Der XML Aufbau steht im GXP Administrationshandbuch. Alternativ trägt man einen Kontakt per Hand ein und erzeugt einen Download, um zu sehen, wie das XML Format aussieht.

Fazit: Telefon liefert viel Freude beim Telefonieren zu einem günstigen Preis. Aber man muss bereit sein, sich mit der Einrichtung und Bedienung zu beschäftigen. Wer das nicht kann, muss analog telefonieren - ISDN hat man uns ja weggenommen.
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monica
1.0 out of 5 stars no lo compreis
Reviewed in Spain on April 2, 2020
Verified Purchase
malisimo lo devolvi no funciona
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Luigi Grassi
5.0 out of 5 stars Molto bello
Reviewed in Italy on September 1, 2019
Verified Purchase
Prodotto molto bello. Ottima qualità dei materiali. Vale quanto costa. Ne prenderò sicuramente altri.
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Terence
5.0 out of 5 stars Manual provisioning catch 22
Reviewed in the United Kingdom on March 26, 2017
Verified Purchase
Excellent device. Well engineered. Beautifully made. Delivered in record time (thanks Amazon). So why am I returning it tomorrow? Because what the VOIP providers don't tell you -- in my case RingCentral -- is that when you make a decision to buy a better featured, less expensive phone than they are offering, it becomes a second class citizen on their network. YOU have to manually Provision the device manually, and In Manual Provisioning, the Authorization information and SIP settings for the phone are entered manually in the phone's Menu or Web Interface, ONLY to register with the RingCentral servers. Manual Provisioning, for example, will not maintain communication for updates to the phone, only the registration with the service.
It will not allow the phone updates from RingCentral's servers. It will not pull the firmware required for RingCentral's features. Users with manually provisioned phones will not be able to use Presence. And phones manually provisioned will not have softkeys for Paging and Intercom, which is a function I need for our remote gate opener, watched over by our compatible Grandstream CCTV camera. This is a crying shame as the phone is really great and just what I needed. Now I have to buy a phone that I don't want, pay more money than I need to, and wait for it to be delivered. So beware, don't do what I did, and check out the models your VOIP provided will auto-provision before buying. Hopefully for you, in your case it will include a Grandview GXP2140.

LATER: When I was packing up the box to send back to Amazon, I found a card from Yay.com -- who support Grandstream fully -- and started I asked myself "why am I doing this?" Why was I going to return a super phone with all the functions and features I needed, at a super price, in order to accept a poor substitute and pay almost double? So I decided I wouldn't. I am going to take my new Grandstream GXP 2140 to Yay for a free trial, and hopefully live happily ever after. :-)
3 people found this helpful
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