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![INSPIRED: How to Create Tech Products Customers Love (Silicon Valley Product Group) by [Marty Cagan]](https://m.media-amazon.com/images/I/41Gc1klZ0DL._SY346_.jpg)
INSPIRED: How to Create Tech Products Customers Love (Silicon Valley Product Group) 2nd Edition, Kindle Edition
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Learn to design, build, and scale products consumers can’t get enough of
How do today’s most successful tech companies―Amazon, Google, Facebook, Netflix, Tesla―design, develop, and deploy the products that have earned the love of literally billions of people around the world? Perhaps surprisingly, they do it very differently than most tech companies. In INSPIRED, technology product management thought leader Marty Cagan provides readers with a master class in how to structure and staff a vibrant and successful product organization, and how to discover and deliver technology products that your customers will love―and that will work for your business.
With sections on assembling the right people and skillsets, discovering the right product, embracing an effective yet lightweight process, and creating a strong product culture, readers can take the information they learn and immediately leverage it within their own organizations―dramatically improving their own product efforts.
Whether you’re an early-stage startup working to get to product/market fit, or a growth-stage company working to scale your product organization, or a large, long-established company trying to regain your ability to consistently deliver new value for your customers, INSPIRED will take you and your product organization to a new level of customer engagement, consistent innovation, and business success.
Filled with the author’s own personal stories―and profiles of some of today’s most-successful product managers and technology-powered product companies, including Adobe, Apple, BBC, Google, Microsoft, and Netflix―INSPIRED will show you how to turn up the dial of your own product efforts, creating technology products your customers love.
The first edition of INSPIRED, published ten years ago, established itself as the primary reference for technology product managers, and can be found on the shelves of nearly every successful technology product company worldwide. This thoroughly updated second edition shares the same objective of being the most valuable resource for technology product managers, yet it is completely new―sharing the latest practices and techniques of today’s most-successful tech product companies, and the men and women behind every great product.
- ISBN-109781119387565
- ISBN-13978-1119387503
- Edition2
- PublisherWiley
- Publication dateNov. 20 2017
- LanguageEnglish
- File size602 KB
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- To summarize, these are the four critical contributions you need to bring to your team: deep knowledge (1) of your customer, (2) of the data, (3) of your business and its stakeholders, and (4) of your market and industry.Highlighted by 8,179 Kindle readers
- Risks are tackled up front, rather than at the end.Highlighted by 7,943 Kindle readers
- Products are defined and designed collaboratively, rather than sequentially.Highlighted by 7,005 Kindle readers
- Will the user buy this (or choose to use it)? Can the user figure out how to use this? Can our engineers build this? Can our stakeholders support this?Highlighted by 6,488 Kindle readers
- It doesn't matter how good your engineering team is if they are not given something worthwhile to build.Highlighted by 6,116 Kindle readers
From the Publisher

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Product description
From the Inside Flap
PRAISE FOR INSPIRED
"It is rare to find someone like Marty who has impacted early founders, high-growth startups, and multi-billion dollar companies over decades through his product leadership. So when he decides to distill his knowledge in a book, it becomes a must read!"
Avid Larizadeh Duggan, General Partner, GV (Google Ventures)
"If you only have one book on product management, this is the one."
Chad Dickerson, Former CEO, Etsy
"This book was a catalyst for helping us transform how we organize and operate. Marty gave us a compelling case for change, actionable steps, and the fundamental truths to keep us on course."
Ann Yauger, AVP Product, CarMax
"When I was a product leader, I experienced a fair bit of accidental successes and puzzling failures. Marty's writing has helped me understand how product managers and product organizations really should work. I wish I'd had this book years ago."
Jeff Patton, Agile Product Leadership Coach
"I don't know of any other person who has the breadth and depth of knowledge and insight in Product Management that Marty possesses. This is not your typical business book where you skim it in 30 minutes and wonder why it was worth $14.99. INSPIRED is a book you can study, discuss, use to teach, show to your management, and use as a force for change in your company or in your career."
Kyrie Robinson, VP User Experience, Chegg
"INSPIRED was an invaluable resource to me and the Heroku team when we were scaling through the challenging 50-150 employee phase. This book should be on the shelf of anyone in a product leadership position."
Adam Wiggins, Co-Founder, Heroku
"The first edition of INSPIRED shaped my thinking as a young product manager, and I now assign it to my students to make sure they are making the right things in the right way. INSPIRED teaches you to think like Silicon Valley's smartest product managers."
Christina Wodtke, Author, Professor, and Startup Advisor
"Product Management is the art and science of creating the products that give each company its existence. It's the core of a business. For the digital world, Marty Cagan helps you understand and master Product Management like no other. This is essential reading to remain relevant tomorrow."
Frerk-Malte Feller, Workplace by Facebook
"When asked what product is, and how companies can accelerate growth, I always start with 'read INSPIRED and then we can talk.'"
Sarah Bernard, VP Product, Jet.com
"When Marty talks and writes about product, it becomes clear that his knowledge is based on walking the walk. He knows the difference between great technology, and great products based on great technology."
Bjorn Carlson, Engineering Team Lead, Google Cloud Platform
From the Back Cover
How do today's most successful tech companiesAmazon, Google, Facebook, Netflix, Tesladefine, design and develop the products that have earned the love of literally billions of people around the world? Perhaps surprisingly, they do it very differently than the vast majority of tech companies. In INSPIRED, technology product management thought leader Marty Cagan provides readers with a master class in how to structure and staff an empowered and effective product organization, and how to discover and deliver technology products that your customers will loveand that will work for your business.
With sections on assembling the right people and skills, discovering the right product, embracing an effective yet lightweight process, scaling the product organization, and creating a strong product culture, readers can take the information they learn and immediately leverage it within their own organizationsdramatically improving their own product efforts.
Whether you're an early stage startup working to get to product/market fit, or a growth-stage company working to scale your organization, or a large, long-established company trying to regain your ability to consistently deliver new value for your customers, INSPIRED will take you and your product organization to a new level of customer engagement, consistent innovation, and business success.
Filled with the author's own personal storiesand profiles of some of today's most-successful product managers and technology-powered product companies, including Adobe, Apple, BBC, Google, Microsoft, and NetflixINSPIRED will show you how to turn up the dial of your own product efforts, creating technology products your customers love.
The first edition of INSPIRED, published ten years ago, established itself as the primary reference for technology product managers, and can be found on the shelves of nearly every successful technology product company worldwide. This thoroughly updated second edition shares the same objective of being the most valuable resource for technology product managers, yet it is completely newsharing the latest practices and techniques of today's most-successful tech product companies, and the men and women behind every great product.
--This text refers to the hardcover edition.About the Author
MARTY CAGAN, widely recognized as the primary thought leader for technology product management, is the founder of the Silicon Valley Product Group (SVPG). He served as an executive responsible for defining and building products for some of the most successful companies in the world, including Hewlett-Packard, Netscape Communications, and eBay.
--This text refers to the hardcover edition.Product details
- ASIN : B077NRB36N
- Publisher : Wiley; 2 edition (Nov. 20 2017)
- Language : English
- File size : 602 KB
- Text-to-Speech : Enabled
- Screen Reader : Supported
- Enhanced typesetting : Enabled
- X-Ray : Not Enabled
- Word Wise : Enabled
- Sticky notes : On Kindle Scribe
- Print length : 362 pages
- Best Sellers Rank: #27,368 in Kindle Store (See Top 100 in Kindle Store)
- Customer Reviews:
About the author

Before founding the Silicon Valley Product Group to pursue his interests in helping others create successful products through his writing, speaking, advising and coaching, Marty Cagan served as an executive responsible for defining and building products for some of the most successful companies in the world, including Hewlett-Packard, Netscape Communications, and eBay.
During his career, Marty has personally performed and managed most of the roles of a modern technology product organization, including product management, software development, product marketing, user experience design, software testing, engineering management, and general management.
As part of his work with SVPG, Marty is an invited speaker at major conferences and top companies across the globe. Marty is the author of INSPIRED: How To Create Tech Products Customers Love and co-author of EMPOWERED: Ordinary People, Extraordinary Products.
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Customer reviews
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Top reviews
Top reviews from Canada
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The book is an easy read with lots of valuable advice. Cagan is a big fan of spelling out lists, which makes it easy to follow. The book covers the four product risks: usability risk, value risk, feasibility risk, and business viability risk. It also covers the importance of tackling risks upfront, instead of at the end, and defining products and their overall brand.
While the book may not be for complete newcomers to tech or to product, it is ideal for someone with three months to thirty years of experience working in some capacity with a product team. The book is not filled with examples or stories from the trenches of product management, but it still doesn’t feel too theoretical or “fluffy”.
Overall, "Inspired" is a valuable resource for anyone looking to create tech products that customers love. It is a must-read for product managers, designers, and engineers who want to build great products that solve real problems.
Recommendation: I highly recommend "Inspired" to anyone who wants to learn more about product management and how to create products that customers love. It is a valuable resource that provides practical advice and insights that can be applied to any product development process.
Regardless of your number of years in the profession, this is probably a must read for every product manager (and possibly project manager) in the hi-tech industry.
Top reviews from other countries

Whilst a significant amount of the book is focused on the importance of solving customer problems - outcomes over outputs, which is the theme of a lot of product books around, there are 67 chapters covering:
> The different growth stages of tech companies, lessons and some really good success stories from Product Managers of Google, Adobe, BBC, Microsoft, Netflix and Apple
> The challenges and the reality of being a Product Manager
> The different roles of the Product/Agile team, supporting roles and additional leadership roles needed as you scale
> Tones of advice about product vision strategy and KPIs
> Huge amounts of discovery and transformation techniques
> Stakeholder management
And it also accurately describes the top reasons for loss of innovation and loss of velocity.



It is the only book on Product Management that I recommend and I sometimes feel like I'm pushing it onto people but it really is that good.
