- Paperback: 168 pages
- Publisher: Balboa Press (July 11 2011)
- Language: English
- ISBN-10: 145253540X
- ISBN-13: 978-1452535401
- Product Dimensions: 15.2 x 1.1 x 22.9 cm
- Shipping Weight: 313 g
- Average Customer Review: 1 customer review
- Amazon Bestsellers Rank: #429,963 in Books (See Top 100 in Books)
Lead From The Heart: Transformational Leadership For The 21st Century Paperback – Jul 11 2011
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About the Author
First and foremost, Mark C. Crowley is a business leader.
Mark spent over 20 years working as a senior leader at one of the nation’s largest financial institutions, most recently as Senior Vice President, National Manager for investment product sales. After leading his division to record sales and profits, he was named the firm’s Leader of the Year.
Throughout his highly accomplished career, Mark managed people in myriad business units (including Retail Banking, Lending, Business Banking and Investments) and routinely achieved exceptional performance. In all his roles, he consistently proved that leadership which balances the mind and heart – which intentionally supports and values people – is a far more productive and sustainable way of driving the highest levels of employee engagement and profit.
Mark is recognized as a major thought leader in workplace management and engagement. In addition to being a consultant and talented professional speaker, he’s a frequent contributor to Fast Company Magazine, and has had his work published by the Huffington Post, The Seattle Times, Reuters, CEO Magazine and The Great Place To Work Institute.
Mark is a graduate of the University of California, San Diego and the Pacific Coast Banking School at the University of California. He holds four investment securities licenses and is a licensed California Real Estate Broker.
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Most helpful customer reviews on Amazon.com
Andrea Paul, RN, CCM, Scottsdale, AZ
What an amazing read. Through this book, Mark shares proven data articulating the needs of today’s worksforce; how people are seeking to find a higher purpose, greater meaning and increased feelings of significance in their work.
Today, employee engagement is about fostering more human relationships in what has traditionally been unemotional, objective and detached business environment.
Naturally, we all want to feel valued, respected, appreciated, developed and cared for by those we work with and for.
Through proven research, Mark Crowley shows how it's the heart, not the mind, that drives human motivation and achievement.
It is the heart that unlocks our full potential.
And it is the role of today’s manager to combine the mind (rational thinking) WITH the heart )authentic and genuine feelings and emotions) to more deeply connect with and unleash the full power of human capability.
Success today comes down to how effective the manager is at building up genuine human relationships that foster openness and trust. It is about connecting and aligning what we care about individually with what we want to achieve collectively as a team/company. It is about fostering a deep belief in our individual and team capabilities, and actively supporting everyone to achieve great things in their work and life.
The current leadership practices don’t work. People want more (30% of people are not engaged in their work and companies are not performing as a result).
Mark Crowley shows us how, outlining a new model of leadership and roadmap to fostering more human connections that produce exceptional engagement, productivity and profitability.
It has been said that business isn’t personal. Mark proves this wrong and rightfully shares how anything and everything we do in our work and our lives is personal...and it all start with the heart.
An old saying is comes to mind: If you believe, you can achieve.
And by leading from the heart, we can help our teams believe in themselves; challenging the status quo and supporting them in achieving the impossible.
This is an amazing book and a must read for any manager leading people in today’s workplace!