- Hardcover: 156 pages
- Publisher: Snow & Associates, Inc.; 1 edition (Aug. 2 2010)
- Language: English
- ISBN-10: 0615372414
- ISBN-13: 978-0615372419
- Product Dimensions: 1.9 x 16.5 x 24.1 cm
- Shipping Weight: 408 g
- Average Customer Review: 1 customer review
- Amazon Bestsellers Rank: #200,001 in Books (See Top 100 in Books)
Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life Hardcover – Aug 2 2010
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About the Author
Dennis Snow spent 20 years working for the mouse at Walt Disney World, starting his Disney career at the 20,000 Leagues Under the Sea Attraction. He later managed various operating areas within the theme park and also spent many years with the Disney University, teaching corporate philosophy and business practices to cast members and the leadership team. Now a full-time speaker and consultant, Dennis is dedicated to helping organizations achieve their goals in customer service and leadership.
Top customer reviews
Most helpful customer reviews on Amazon.com
If you are sitting in a terminal waiting for your next flight - download the book to your Kindle - it will make your trip go by a little faster.
Practical + Helpful + Great examples using Disney as a backdrop + Easy read + Relevant = 5-stars.
Recommended! Thank you.
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