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Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change Paperback – Jun 28 2012

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Product Details

  • Paperback: 502 pages
  • Publisher: Kogan Page; 3 edition (June 28 2012)
  • Language: English
  • ISBN-10: 0749464356
  • ISBN-13: 978-0749464356
  • Product Dimensions: 17.1 x 3.6 x 21.6 cm
  • Shipping Weight: 762 g
  • Average Customer Review: Be the first to review this item
  • Amazon Bestsellers Rank: #196,519 in Books (See Top 100 in Books)
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Product Description


"A leader needs to understand change, and this monograph provides the resources and knowledge to ensure a successful change effort. ...Summing Up: Recommended. All readership levels." --CHOICE

Praise for previous editions:

"An ideal text for academics, professionals, and anyone in search of an introduction to change management." --T+D

"We recommend this to anyone charged with management organizational change, or even surviving it." --getAbstract

"Esther Cameron and Mike Green's objective is to help their reader understand "why change happens, how change happens, and what needs to be done to make change a more welcoming concept" by carefully reviewing a wealth of resources that provide models, tools, and techniques of organizational change. …[E]ach reader would be well-advised to absorb and digest the material and then select only what is most relevant to her or his own organization's specific needs, interests, objectives, and resources. …[T]heirs is a "what to think about" book, not a "how to do it" book. They focus their reader's attention on a wealth of options, resources, focal points, and references to consider. …Those who absorb and digest the material with appropriate care will also receive at least some assistance from Cameron and Green when designing and then launching change initiatives that are most appropriate to the needs, interest, resources, and objectives of their own organization." --Robert Morris 

"[A]n excellent compendium of change theory, practice and advice... [A] great tool to help create your own change process using the leading tools, techniques and theories." --Quality World

Business leaders, managers, HR departments, students, academics

Book Description

Update to a definitive and widely-taught text

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Most Helpful Customer Reviews on (beta) HASH(0x9fa5bf78) out of 5 stars 11 reviews
11 of 11 people found the following review helpful
HASH(0x9e1c3b7c) out of 5 stars Not What I Was Looking For... June 25 2015
By Dan - Published on
Format: Paperback Verified Purchase
What I was looking for was an implementation or field guide for the practitioner. While this text promises to be "A complete guide to the models, tools, and techniques of organizational change" it lacks practical steps for implementing any of the several models it discusses, which was a big disappointment. It's best use would be as a good reference for a college level survey of the various styles and methods of the many change management models out there. If you want to hold forth on the relative merits of various change management models at your next social gathering, this is your text. If you're looking for nuts and bolts on how to actually implement and sustain a cultural change, look elsewhere.
2 of 2 people found the following review helpful
HASH(0x9e1c3dc8) out of 5 stars Making Sense of Change Management Sept. 22 2013
By Rose Mark - Published on
Format: Paperback Verified Purchase
Provided a good framework from which to work from regarding change:
* Types of change - wanted and unwanted, sudden e.g. death of a loved one, restructure resulting in redundancy
* The impact of change on people [including yourself] e.g. anger, grief, denial, resistance, acceptance, embracing the change
* Some good examples to demonstrate the change cycle process
* Tips on how to help yourself and others by recognising where you are at regarding change in your life
1 of 1 people found the following review helpful
HASH(0x9e1c3d8c) out of 5 stars an Indispensable Classic for Change Management Consultants Feb. 12 2015
By Zaher Alhaj Hussein - Published on
Format: Paperback Verified Purchase
Undoubtedly, Mike and Esther made great efforts to consolidate and refine many change management schools of thought and practices in one classic text, in an amazingly comprehensive and structured way. I do highly recommend this reference to anybody (novice or expert) who wants to know more or work professionally in this highly complicated and convoluted area: Organizational Change Management. The appeal of this book lies in its comprehensiveness, as it provides the full landscape of change management, instead of advocating or supporting one school without regards for others. The theoretical part of the book is highly refined and illuminating. The practical part is illustrating, although it was a bit rambling for me. Things I would like the book to contain in future editions are:
- The role of mindfulness programs in improving individual change.
- the Spiral Dynamics model of change (Don Beck and Chris Cowan).
- Prosci change management methodologies (e.g. Prosci 3-steps change management process, ADKAR Model, etc.).

All in all, it is one of the most insightful books that I have ever read.
3 of 4 people found the following review helpful
HASH(0x9e1c609c) out of 5 stars student review July 10 2013
By Gabriel Ho Riccardo - Published on
Format: Paperback Verified Purchase
Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change is a well planned and executed text for both academics and practitioners. The book covers, with adequate depth, the human side of Change Management without ignoring the structural and technological dimensions. It is thought provoking for Masters level and doctoral students yet it is simple enough for undergraduate students
HASH(0x9e1c60fc) out of 5 stars Interesting April 30 2016
By Autamme_dot_com - Published on
Format: Paperback
Billed as a complete guide to the models, tools and techniques of organizational change, this book has been revised and refreshed to provide a deep look at the theory and practice of change management.

This is far from a dry, out-of-touch academic textbook on the subject, even though the topic can be fairly heavy-going by nature, and the author utilises many case studies to hopefully bring the subject to life for the reader by practical examples. Of course, latest research and the current best practice thinking has been incorporated into the book, making it a worthy upgrade if you have an earlier edition and an attractive, compelling buy if you don’t.

Can there be too much information fighting to get out? At times it feels as if one has to read the text several times to get the most out of it, even though the book does not feel as it is lacking and certainly it is not a bad book. It might just benefit from a little more structure, a little more accessibility and a little bit of workflow management – whilst absolutely not dumbing it down. It is just so deep, at times veering towards the overly academic and specialist. Certainly this reviewer found a lot of thought-provoking material, even from the most unexpected quarter.

The book is rounded off by a detailed series of references to permit additional deeper reading and research as required and a customary high-quality, extensive Kogan Page index!

Make no mistake. When you find a great, useful book it can appear perverse yet you are even more demanding and less forgiving of any little foibles that may exist. This is one such book.