Top critical review
10 people found this helpful
Beware, warranty effectively 90days only
on February 5, 2012
My 4 months old WDNR 3700 N600 router suddenly lost range . One has to be within 6 feet to connect. This problem is well documented on forums. Beware of their scam. The product has " 1 year hardware warranty" BUT in order to claim warranty, you have to pay $99.00 if you are out of the 90 days "service warranty" in order to get customer service to diagnose your problem and claim warranty. This is the cost of the modem itself. In essence, this router is warrantied for 90 days only, any additional warranty will cost you the price of the product itself thus doubling the cost of your router. One often get 90 days warranty on refurnished items NOT new ones. This tells you how little confidence they have in their product. Forget asking for supervisor phone numbers as they all lead to the same person that frustrates you even further. I went through the "i will transfer your call" routine many times only to get told I have to spend more money. I will junk this new router and will NEVER ever look at netgear product again.