• List Price: CDN$ 37.99
  • You Save: CDN$ 15.41 (41%)
& FREE Shipping on orders over CDN$ 35. Details
Only 4 left in stock (more on the way).
Ships from and sold by Amazon.ca.
The New Rules of Retail: ... has been added to your Cart
FREE Shipping on orders over CDN$ 35.
Used: Very Good | Details
Condition: Used: Very Good
Comment: This is a new, unread copy, but it does contain a small remainder mark and some very minor and superficial shelf wear.
Have one to sell?
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See all 3 images

The New Rules of Retail: Competing in the World's Toughest Marketplace Hardcover – Aug 12 2014

3.9 out of 5 stars 3 customer reviews

See all 10 formats and editions Hide other formats and editions
Amazon Price
New from Used from
Kindle Edition
Hardcover
CDN$ 22.58
CDN$ 22.58 CDN$ 6.28
click to open popover

Frequently bought together

  • The New Rules of Retail: Competing in the World's Toughest Marketplace
  • +
  • Reengineering Retail: The Future of Selling In A Post-Digital World
  • +
  • The Retail Revival: Reimagining Business for the New Age of Consumerism
Total price: CDN$ 76.35
Buy the selected items together

No Kindle device required. Download one of the Free Kindle apps to start reading Kindle books on your smartphone, tablet, and computer.

  • Click here to download the iOS app
    Apple
  • Click here to download the Android app
    Android
  • Click here to download the Windows Phone app
    Windows Phone
  • Click here to download from Amazon appstore
    Android

To get the free app, enter your mobile phone number.

kcpAppSendButton


Product details

  • Hardcover: 272 pages
  • Publisher: St. Martin's Press; Second Edition, Revised edition (Aug. 12 2014)
  • Language: English
  • ISBN-10: 9781137279262
  • ISBN-13: 978-1137279262
  • ASIN: 1137279265
  • Product Dimensions: 16.1 x 2.5 x 24.1 cm
  • Shipping Weight: 458 g
  • Average Customer Review: 3.9 out of 5 stars 3 customer reviews
  • Amazon Bestsellers Rank: #43,455 in Books (See Top 100 in Books)
  • Would you like to tell us about a lower price?
    If you are a seller for this product, would you like to suggest updates through seller support?

  • See Complete Table of Contents

Product description

Review

“Takes a real approach to describe why some retailers prospered and others failed through each wave of retail history. Lewis and Dart's use of case examples brings the book to life, clearly spelling out how customers and the competitive environment have changed and how retailers today must connect with their customers and take control of their value chain to not only be successful, but survive.” ―Ken Hicks, chairman and CEO, Foot Locker, Inc., and former COO of JCPenney

The New Rules of Retail: Competing in the World's Toughest Marketplace is an important and instructive read for industry veterans and newcomers alike. Lewis and Dart provide a practical roadmap for success in the rapidly evolving environment, along with an assessment of the retailers who ‘get it.' With the authors' dire prediction that 50 percent of retailers will be unable to survive the transition to Wave III, this is a must-read for everyone in the business today!” ―Jane Elfers, president and CEO, The Children’s Place

“This book is an essential read for anyone who is interested in a history of what drives 70 percent of the U.S. economy and the many challenges expected to be faced in the future. Like we are now seeing in politics, the voter/consumer is in the driver's seat, and those serving her had better take heed.” ―Allen Questrom, former CEO, JCPenney, Federated Department Stores, and Barney’s

The New Rules of Retail is a must-read for students of contemporary retailing. Full of meaningful insights about the current environment, the authors chart the course for a successful retail future.” ―Paul Charron, former CEO of Liz Claiborne

“Lewis and Dart have written an interesting and thoroughly researched book that traces the evolution of the retail business from the distant past to the looming future. Clearly, they know and understand all the players―well worth reading.” ―Marvin Traub, former president and CEO, Bloomingdales

The New Rules of Retail is an incredibly interesting and a provocative read. I thoroughly enjoyed the authors' insight on past events. I look forward to debate and dialogue about their predictions for the future.” ―Tom Wyatt, president, Old Navy

“Lewis and Dart give a very accurate view of the past history of retailing. But more importantly, they offer an insightful and strategic view of the consumers and business models needed to support its future.” ―Claudio Del Vecchio, CEO, Brooks Brothers

The New Rules of Retail shows how to win in an unprecedented environment where consumers have instant access to hundreds of choices for everything they need. Lewis and Dart's recommendations are dramatic, but they show that the consequences for those who stick with the status quo will be dire. A highly original and insightful book.” ―Mark Sarvary, CEO, Tempur-Pedic International Inc

“Lewis and Dart have so many thought-provoking ideas that I used up a box of paper clips marking the pages I wanted my various department heads to read. And they’re easy to follow―I understood the concept of a ‘neurologically connective experience’ right away. All future decisions in retailing and wholesaling will be influenced by this book.” ―Bud Konheim, CEO, Nicole Miller

“Lewis and Dart have so many thought-provoking ideas that I used up a box of paper clips marking the pages I wanted my various department heads to read. And they’re easy to follow―I understood the concept of a ‘neurologically connective experience’ right away. All future decisions in retailing and wholesaling will be influenced by this book.” ―Bud Konheim, CEO, Nicole Miller

“Lewis and Dart have shown once again that they have their fingers on the pulse of both consumer needs and the ever-changing retail industry. The New Rules of Retail is a must-read for anyone who wants to not only survive but to thrive in the decades to come.” ―Kevin M. Burke, president and CEO, American Apparel & Footwear Association

The New Rules of Retail is a powerful analysis of the tectonic shifts that have transformed this industry, and it reveals the secrets of succeeding in today's new economic and digital environment. Authors Robin Lewis and Michael Dart know retailing inside and out and their thought-provoking book, with its incisive perspective, proves it.” ―Tracy Mullin, former president and CEO, National Retail Federation

About the Author

Robin Lewis is the founder and CEO of The Robin Report. He launched the Goldman Sachs retail consulting network, Vantage Marketplace, prior to which he was executive editor of Women's Wear Daily. He is often quoted in Time magazine, Chicago Sun Times, Financial Times, The New York Times, The Wall Street Journal, Brand Week, and Advertising Age, as well as appearing on CNBC, Fox News, and Good Morning America.

Michael Dart is a private equity partner, specializing in retail and consumer goods, with global management consulting firm, A.T. Kearney. With over 20 years of experience, he has worked with many of the largest private equity funds and global retailers. In 2010, he was recognized by Consulting magazine as one of its Top 25 Consultants. Michael is a frequent speaker at major retail conferences around the world and a frequent contributor in the press. He was recently profiled in the Personal Journal section of The Wall Street Journal.


3 customer reviews

3.9 out of 5 stars

Review this product

Share your thoughts with other customers

Showing 1-3 of 3 reviews

November 21, 2014
Format: HardcoverVerified Purchase
One person found this helpful
Comment Report abuse
August 27, 2012
Format: HardcoverVerified Purchase
One person found this helpful
Comment Report abuse
December 1, 2013
Format: Hardcover

Most helpful customer reviews on Amazon.com

Amazon.com: 4.3 out of 5 stars 46 reviews
Tom Sales
4.0 out of 5 starsGreat for seeing the external trends of how consumers and shopping are changing
May 4, 2015 - Published on Amazon.com
Verified Purchase
5 people found this helpful
Deborah Hunter
3.0 out of 5 starsInteresting but not earth-changing
January 25, 2012 - Published on Amazon.com
Format: HardcoverVerified Purchase
30 people found this helpful
Cody Sharp
5.0 out of 5 starsA Must Read for the Passionate Retailer
November 25, 2015 - Published on Amazon.com
Format: HardcoverVerified Purchase
2 people found this helpful
Peter Wang
1.0 out of 5 starsA retail book for a primary student
October 24, 2017 - Published on Amazon.com
Verified Purchase
2 people found this helpful
Sprayc
5.0 out of 5 starsIt explains a lot about the three era of retail and it is interesting for people like me who are so curious about how RETAIL got ...
December 3, 2017 - Published on Amazon.com
Verified Purchase