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Online Consumer Behavior: Theory and Research in Social Media, Advertising and E-tail [Hardcover]

Angeline G. Close

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Table of Contents

K.B. Monroe, Foreword. Part 1. Consumers' Online Identity. J. Drenten, Snapshots of the Self: Exploring the Role of Online Mobile Photo Sharing in Identity Development among Adolescent Girls. D.G. Taylor, I. Pentina, Source Characteristics in Online Shopping: Do Avatar Expertise, Similarity and Attractiveness Affect Purchase Outcomes? L. Boujbel, L. El Kamel, Overcoming the Human Limits through the Satisfaction of Desires on Virtual Worlds. Part 2. Social Media, Blogs and Privacy Issues. A.J. Mills, E. Botha, Managing the New Media: Tools for Brand Management in Social Media. P.A. Albinsson, B.Y. Perera, Consumer Activism through Social Media: Carrots vs. Sticks. L.I. Labrecque, S.H.A. Zanjani, G.R. Milne, Authenticity in Online Communications: Examining Antecedents and Consequences. Part 3. Online Advertising and Online Search Behavior. A.S. Bal, C.L. Campbell, L. Pitt, Viewer Reactions to Online Political Spoof Videos and Advertisements. A.M. Boveda-Lambie, N. Hair, Invertising vs. Advertising: The Influence of B2C Communication in Social Media on Customer-Brand Relationships. L.T. Zayer, P. Coleman, Male Consumers' Motivations for Online Information Search and Shopping Behavior. Part 4. E-Tail Consumer Behavior and Online Channels. A. Hausman, Exploring Hybrid Channels from the Customer Perspective: Offering Channels That Meet Customers' Changing Needs. C. Chen, M. O'Brien, L. Guo, Under What Conditions Does Trust Make a Consumer Re-Patronize or Even Stay Loyal to an E-Retailer? A.G. Close, M. Kukar-Kinney, K. Benusa, Towards a Theory of Consumer Electronic Shopping Cart Behavior: Motivations of E-Cart Use and Abandonment.

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