The Power of Appreciative Inquiry: A Practical Guide to Positive Change Paperback – Mar 8 2010
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“Results from Appreciative Inquiry at Green Mountain Coffee vastly exceeded my expectations. This marvelous book explains the process of AI and shares the excitement. It describes a process that truly will make the world a much better place.”
—Bob Stiller, founder and chair, Green Mountain Coffee Roasters
About the Author
Diana Whitney, Ph.D. is the president and founder, along with David Cooperrider, of the Corporation for Positive Change—an international center for Appreciative Inquiry education and consultation. Her clients have included British Airways, Cap Gemini Ernst and Young, the Department of Labor, Hunter-Douglas Window Fashions, GE Capital, GlaxoSmithKline, GTE (now Verizon), Johnson & Johnson, NY Power Authority, PECO, and Sandia National Labs.
Amanda Trosten-Bloom is Director of Consulting Services for Corporation for Positive Change. She is a member of the Global Council for Appreciative Inquiry Consulting. Her clients have included Accenture, Front Range Community College, Hunter-Douglas Window Fashions, the Iliff School of Theology, McDATA Corporation, Providian Financial Services, SmithKline Beecham Clinical Laboratories, and the University of California at Berkeley.
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Top Customer Reviews
The book is organized into three sections: Chapters 1-4 explain what AI is and how it works, Chapters 5-10 explain ways to practice AI and the last Chapter 11 deals with why it works so well. Additionally, each chapter gives specific, practical advice on "how to" with charts and case studies. Perhaps the most valuable chapter is in the third section, which answers the questions "why does AI work so effectively? Perhaps you may do as I did and read this chapter first. This is a very powerful and valuable chapter.
Although based on sound theory and research, the real value of this book comes from the experiences each author shares with us, which highlights ideas and concepts with specific examples from the field. Appreciative Inquiry can seem to be deceptively simple. Simple, it is not. We have only scratched 5% of the learnings from AI's beginnings and there is so much more to learn and experience. The importance of this particular book is that it can be so helpful for both the novice (the one who is trying to understand what AI is all about) and the experienced practioner (the OD professional who uses AI in her practice).Read more ›
The model in chapter 2 of "change agenda, form of engagement, and inquiry strategy" is an excellent way of looking at an initiative from the beginning, parallel to Peter Block's "entry and contracting" phase in action research, but in AI language and philosophy. Whitney & Trosten-Bloom add 3 more underlying principles of AI to Cooperrider's original work:wholeness, enactment, and free choice. They are right on in my opinion. What was particularly helpful in this section was the "principle in practice" followed by an example.
The tables of suggested steps/sequences for each section describing the 4D model in practice were particularly helpful guides, though the authors continually remind the reader of the improvisational nature of this philosophy and approach to positive change. The whole book was respectful of different learning styles and made meaning out of so much of the earlier, more academic publications about appreciative inquiry.
Whitney and Trosten-Bloom have created a very "user friendly," accessible handbook, well organized and written in layman's language.Read more ›
The authors have woven stories throughout the book that are interesting reads by themselves. I believe most people will follow the continuing saga of growth and organizational change at Hunter Douglas and relate to the issues they face. What is useful about the stories and experiences from Hunter Douglas is not so much an astounding new miracle approach. Rather, Whitney and Trosten-Bloom use this story to provide a practical discussion of how to involve people in the process of group organizational dynamics with AI as the methodology.
The bottom line is that the book is a must read for people who either are or want to be leaders.Read more ›
Most recent customer reviews
Note: the previous review I just submitted, I spelled the authors names incorrectly. Please adjust. Thank you.Published on June 14 2003 by Helene C. Sugarman
The authors have produced a very lively and readable book that pulled me into the heart of positive change and the spirit of affirmation. Read morePublished on April 8 2003 by howard lambert, ph.d.
There are few business books that I have found to be both a joy to read, a useful tool, and something that brings spirit and passion into the workplace. This book does it all. Read morePublished on March 30 2003 by Lynn Pollard, Management Consultant
As a matter of fact, buy two because you will want one to refer to while your associates are reading the other one. Read morePublished on March 26 2003 by Bob New
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