- Hardcover: 272 pages
- Publisher: McGraw-Hill Education; 1 edition (Oct. 2 2009)
- Language: English
- ISBN-10: 0071636080
- ISBN-13: 978-0071636087
- Product Dimensions: 14.5 x 2.5 x 21.6 cm
- Shipping Weight: 363 g
- Average Customer Review: 13 customer reviews
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Amazon Bestsellers Rank:
#100,616 in Books (See Top 100 in Books)
- #41 in Books > Arts & Photography > Performing Arts > Storytelling
- #215 in Books > Business & Investing > Management & Leadership > Training
- #216 in Books > Professional & Technical > Business Management > Management & Leadership > Training
- See Complete Table of Contents
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