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Reclaiming Conversation: The Power of Talk in a Digital Age Hardcover – Oct 6 2015

4.5 out of 5 stars 4 customer reviews

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Frequently Bought Together

  • Reclaiming Conversation: The Power of Talk in a Digital Age
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  • Alone Together: Why We Expect More from Technology and Less from Each Other
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  • The Shallows: What The Internet Is Doing To Our Brains
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Product Details

  • Hardcover: 448 pages
  • Publisher: Penguin Press (Oct. 6 2015)
  • Language: English
  • ISBN-10: 1594205558
  • ISBN-13: 978-1594205552
  • Product Dimensions: 16.7 x 3.5 x 24.3 cm
  • Shipping Weight: 658 g
  • Average Customer Review: 4.5 out of 5 stars 4 customer reviews
  • Amazon Bestsellers Rank: #800 in Books (See Top 100 in Books)
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Product Description


Turkle is by no means antitechnology. But after a career examining relations between people and computers, she blends her description with advocacy. She presents a powerful case that a new communication revolution is degrading the quality of human relationships.” — Jacob Weisberg, The New York Review of Books

“Turkle deftly explores and explains the good and bad of this ‘flight from conversation’ while encouraging parents, teachers and bosses to champion conversation, use technology more intentionally and serve as role models.” —Success, A Best Book of 2015

Reclaiming Conversation reminds readers what’s at stake when devices win over face-to-face conversation, and that it’s not too late to conquer those bad habits.” – Seattle Times

“Turkle’s witty, well-written book offers much to ponder…. This is the season of polls and sound bites, of Facebook updates extolling the perceived virtues or revealing the assumed villainy of opinions. Talk is cheap, but conversation is priceless.” – Boston Globe

“Drawing from hundreds of interviews, [Turkle] makes a convincing case that our unfettered ability to make digital connections is leading to a decline in actual conversation—between friends and between lovers, in classrooms and in places of work, even in the public sphere. In having fewer meaningful conversations each day, Turkle argues, we’re losing the skills that made them possible to begin with—the ability to focus deeply, think things through, read emotions, and empathize with others.” —The American Scholar
“This is a persuasive and intimate book, one that explores the minutiae of human relationships. Turkle uses our experiences to shame us, showing how, phones in hand, we turn away from our children, friends and co-workers, even from ourselves.” – Washington Post

Reclaiming Conversation is best appreciated as a sophisticated self-help book. It makes a compelling case that children develop better, students learn better, and employees perform better when their monitors set good examples and carve our spaces for face-to-face interactions." 
Jonathan Franzen, The New York Times Book Review

“Nobody has thought longer or more profoundly than Sherry Turkle about how our brave new world of social media affects the way we confront each other and ourselves.  Hers is a voice--erudite and empathic, practical and impassioned--that needs to be heeded.”-Rebecca Newberger Goldstein, Author of Plato at the Googleplex: Why Philosophy Won't Go Away. 

“This book makes a winning case for conversation, at the family dinner table or in the office, as the ‘talking cure’ for societal and emotional ills.”
- Publishers Weekly

“A timely wake-up call urging us to cherish the intimacy of direct, unscripted communication.” 
- Kirkus

“'Only connect!' wrote E. M. Forster in 1910. In this wise and incisive book, Sherry Turkle offers a timely revision: 'Only converse!'"
- Nicholas Carr, author of The Shallows and The Glass Cage

“Smartphones are the new sugar and fat: They are so potent they can undo us if we don’t limit them. Sherry Turkle introduces a lifesaving principle for the twenty-first century: face-to-face conversation first. This heuristic really works; your life, your family life, your work life will all be better. Turkle offers a thousand beautifully written arguments for why you should lift your eyes up from the screen.”
- Kevin Kelly, senior maverick for Wired; author of What Technology Wants

"Digital media were supposed to turn us from passive viewers to interactive participants, but Turkle reveals how genuine human interaction may be the real casualty of supposedly social technologies. Without conversation, there is no syntax, no literacy, no genuine collaboration, no empathy, no civilization. With courage and compassion, Turkle shows how the true promise of social media would be to reacquaint us with the lost of art making meaning together." 
- Douglas Rushkoff, author of Present Shock

"To reclaim conversation is to reclaim our humanity.  We all know it at some level, and yet how satisfying to find our hunch proved right:  Turkle shows us that to love well, learn well, work well, and be well, we must protect a vital piece of ourselves, and can.   What an important conversation about conversation this is."
- Gish Jen, author of Typical American and Mona in the Promised Land

"Like the air we breathe, or the water we drink, most of us take face-to-face conversations for granted.  In this  brilliant and incisive book, Sherry Turkle explains the power of conversation, its fragility at present, the consequences of its loss, and how it can be  preserved and reinvigorated."
- Howard Gardner, John H. and Elisabeth A. Hobbs Professor of Cognition and Education at the Harvard Graduate School of Education

“Sherry Turkle’s unrivalled expertise in how people interact with devices, coupled with her deep empathy for people struggling to find their identity, shine through on every absorbing and illuminating page of Reclaiming Conversation. We can start remembering how to talk to one another by talking about this timely book.”
- Rosabeth Moss Kanter, Harvard Business School professor and author of MOVE and Confidence

"It is a rare event when a single book presents both  a compelling indictment of one of the more insidious effects of technology on our culture and an immediate, elegantly simple antidote---all the while  providing a stirring apologia for what is most important about language's power to move us, to expand our thoughts, and to deepen our relationship to each other. Once again, Sherry Turkle seeks to preserve human qualities that are eroding while we are always "elsewhere": empathy, generativity, and mentoring our young."
-Maryanne Wolf, John DiBiaggio Professor of Citizenship and Public Service, Director of the Center for Reading and Language Research, and Professor in the Eliot-Pearson Department of Child Study and Human Development at Tufts University

"In a time in which the ways we communicate and connect are constantly changing, and not always for the better, Sherry Turkle provides a much needed voice of caution and reason to help explain what the f*** is going on." 
- Aziz Ansari, author of Modern Romance

Praise for Alone Together:

"Savvy and insightful." 
- New York Times

“What Turkle brings to the topic that is new is more than a decade of interviews with teens and college students in which she plumbs the psychological effect of our brave new devices on the generation that seems most comfortable with them.” 
- Wall Street Journal

“Nobody has ever articulated so passionately and intelligently what we're doing to ourselves by substituting technologically mediated social interaction…. Equipped with penetrating intelligence and a sense of humor, Turkle surveys the front lines of the social-digital transformation….”
- Lev Grossman, Time Magazine

“Important…. Admirably personal….Turkle’s book will spark useful debate….” 
- The Boston Globe

“Turkle summarizes her new view of things with typical eloquence…fascinating, readable.” 
- New York Times Book Review 

About the Author

SHERRY TURKLE has spent the last 30 years studying the psychology of people’s relationships with technology. She is the Abby Rockefeller Mauzé Professor of the Social Studies of Science and Technology at MIT. A licensed clinical psychologist, she is the founder and director of the MIT Initiative on Technology and Self. Turkle is the author five books and three edited collections, including a trilogy of three landmark studies on our relationship with digital culture: The Second Self, Life on the Screen and most recently, Alone Together. A recipient of a Guggenheim and Rockefeller Humanities Fellowship, she is a featured media commentator. She is a recipient of a Harvard Centennial Medal and a Fellow of the American Academy of Arts and Sciences. 

Customer Reviews

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Top Customer Reviews

Format: Kindle Edition Verified Purchase
Absolutely a must read for educators, clinicians, and parents. There is so much wrong with how technology has interfered with child and family development. Ms. Turkle must be commended for her work in evaluating where we are going and especially what we are giving up when technology replaces human contact.
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Format: Kindle Edition Verified Purchase
The value of seeing and hearing and feeling conversation vs the edited, calculated and "error free" postings and texts in the technological world in which we now live. How the loss of REAL conversation affects our attitudes and approaches to all aspects of our lives; how the loss of empathy shapes the new generation. The importance of creating and maintaining the balance between real conversation and technology conversation.
A book EVERYONE should pick up and read and DISCUSS in both types of conversation. 5 Star
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Format: Hardcover Verified Purchase
An important book that illuminates the gaps in in ordinary talk and emotions with the excessive use of digital equipment and offers ways of reclaiming these losses.
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IU wanted to discuss this book with a friend but he was texting at the time. An important book..
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Most Helpful Customer Reviews on (beta) HASH(0xa1e720fc) out of 5 stars 92 reviews
63 of 67 people found the following review helpful
HASH(0xa1d973a8) out of 5 stars Would You Rather Text than Talk? Oct. 8 2015
By Sam Horn, Intrigue Expert - Published on
Format: Kindle Edition
Have you watched Sherry Turkle's TED talk - Connected, But Alone? - which has more than 3 million views?

If so, you already know she is a masterful communicator. She held a ballroom of 5000 American Society of Association Executives spellbound at their annual convention this summer with the backstory of her research for "Reclaiming Conversation."

A few of the intriguing sound-bites from that talk (and this book) include:

a. "We will always be lonely unless we learn to like being alone."

b. "We let digital devices dictate our daily life at great cost. They are an assault on compassion."

c. "What people want most is autonomy over where they put their attention."

d. Studies report a 40% drop in empathy - which is the crucial ability to be present, put ourselves in the other person's shoes and imagine what they're feeling.

e. People rather text than talk - because online they can take their time to edit and get it RIGHT.

f. Even a silenced phone on a table changes the quality of conversation - because people are reluctant to go deep and be personal if they think they'll be interrupted.

g. Our inability to be alone with our thoughts and our fear of conversation ("It's so open-ended, I can't control it:) is the new "Silent Spring."

The good news is, this book is not just a cautionary tale. It has a prescription for how we can "make time and space for face-to-face."

An important book that can help readers re-connect with what and who is most important - each other.
47 of 49 people found the following review helpful
HASH(0xa1d974b0) out of 5 stars A REAL wake up call for us millennials Oct. 15 2015
By Amazon Customer - Published on
Format: Hardcover
I’m 25. When I'm with friends, we have our phones out all the time, even at dinner and movies. And only sometimes, someone will object. I’ve never given much thought to why - actually I didn't even realize I had my phone in my hand 24/7. This book is a real eye-opener. When I’m busy on my phone, I did try to listen to what other people are saying, but I recognize now that I was barely paying attention to them.

In this beautifully written, passionate book, Turkle discusses how what I’m doing has become how conversation has moved in the culture as a whole. So many of us divide our attention between our friends and our phones, between our co-workers and our email. Now in team meetings, I make sure to keep my phone in my bag and at dinner, I don't put it on the table. Turkle is not didactic or preachy, but this book is filled with great examples of the costs of a life lived with an eye to “elsewhere.” This is a great read and a real wake up call.
34 of 37 people found the following review helpful
HASH(0xa25ac4a4) out of 5 stars I waited a long time for this book to come ... Oct. 7 2015
By Joy Freed - Published on
Format: Hardcover Verified Purchase
I waited a long time for this book to come out. Dr. Turkle is a powerful voice in our culture today. As I work at a University I see firsthand how vulnerable we all are to substituting true intimacy and conversation for mere connections. I can sit for hours tapping away at my computer and forget the people sitting in their offices all around me - isolated - in need of deep and meaningful conversations. I walk around campus and see people looking down at screens, on the buses, at dining tables, waiting in lines. I join with Dr. Turkle to look up and help reclaim the conversations that keep us human. Thank you Dr. Turkle for writing such a deep, thoughtful, and comprehensive book!
20 of 22 people found the following review helpful
HASH(0xa1c7772c) out of 5 stars The publisher's dry description of the book, while accurate ... Oct. 14 2015
By mrktw - Published on
Format: Hardcover
The publisher's dry description of the book, while accurate, does not do this book justice. It's an eloquent, impassioned, and often moving examination of the consequences of our device addiction to ourselves, our children, our friends, and our colleagues. Prof. Turkle has put her heart and soul (plus five years of research) into this convincing call to stop paying attention to our devices and start paying attention to each other.
8 of 8 people found the following review helpful
HASH(0xa1c4d420) out of 5 stars Doesn't meet up to the title's promise Nov. 20 2015
By Rosannah J. - Published on
Format: Hardcover
I was all set to get into what looked like an intelligent read pertaining to the tech inundation of recent years. As with so many reads today, it all starts out so well, but once you approach the mid-section and beyond, it becomes a stuffed turkey: repetitive and rather shallow. The point is belabored and Turkle doesn't bravely come out with the bare truth: these phones that children are now on are addictive.
Neuroscientists are clearly saying this. Ms. Turkle doesn't even go into this at all, yet she is describing withdrawals, anxiety attacks in usually young people when they are without their electronic drug, i.e.: phone. She just repeats her premise with unnecessary instances of the problem. We get it. My feeling for the scenarios she goes into where you have families preferring texting over real conversation where things get messy is that she's guilty of this herself, and also a tad addicted to her phone. What irks me about all this texting and phones, and such is the sheer inability for adults to set limits on their children and worse--themselves. The inability for schools to have policies on phone appropriateness is just another indication of the Boomer generation and their inability to set limits. I know there are private schools where phones are not permitted at all until after school, and it looks like this policy should be the rule--especially for the young ones.The fact that a school asks Ms. Turkle to help them figure out this problem with 'tweens lacking empathy, yet the school has no policy on setting limits with phones, is just dumb. When Turkle gets to the part where she offers possible remedies to this problem, it's weak, because of the sheer fact that she has no muscle, like many of her generation, to simply say: "O.K. Enough phone time. OFF".

I myself, am often on my computer at home and at work, and when I leave it, I leave all of it to be free in the real world. I have a lo-tech phone I take with me, and I keep it this way. And I am so the happier for it. I sure don't understand why people don't seem to get that the phone is using them and not the other way 'round. In this sense, the 'Medium really is the message'. One can only wonder what McLuhan would say about all this now.