The SPEED of Trust: The One Thing that Changes Everything Audio CD – Abridged, Audiobook
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From Publishers Weekly
Trust is so integral to our relationships that we often take it for granted, yet in an era marked by business scandals and a desire for accountability this book by leadership expert Covey is a welcome guide to nurturing trust in our professional and personal lives. Drawing on anecdotes and business cases from his years as CEO of the Covey Leadership Center (which was worth $160 million when he orchestrated its 1997 merger with Franklin Quest to form Franklin Covey), the author effectively reminds us that there's plenty of room for improvement on this virtue. Following a touching foreword by father Stephen R. Covey (author of The 7 Habits of Highly Effective People and related books), the junior Covey outlines 13 behaviors of trust-inspiring leaders, such as demonstrating respect, creating transparency, righting wrongs, delivering results and practicing accountability. Covey's down-to-earth approach and disarming personal stories go a long way to establish rapport with his reader, though the book's length and occasional lack of focus sometimes obscure its good advice. (Oct.)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved. --This text refers to an alternate Audio CD edition.
"This much-needed [audio]book provides many practical examples of how greater trust produces better results, at less cost . . . at work and in life. It's invaluable." -- Spencer Johnson, M.D., author of Who Moved My Cheese?See all Product Description
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Top Customer Reviews
Mr. Stephen M. R. Covey is the son of Dr. Stephen R. Covey of 7 Habits of Highly Effective People fame. If you've read that famous book, you may remember young Stephen referred to by his father as the seven-year-old son who was asked to keep the yard "clean and green" and did neither at first. Dr. Covey writes the foreword for this book and refers to that example. Ms. Rebecca Merrill helped with the writing of Dr. Stephen R. Covey's book First Things First which was coauthored by Roger Merrill.
Trust is expressed by a paradigm that includes five waves of trust (self trust based on the principle of credibility, relationship trust based on the principle of proper behavior, organizational trust based on the principle of alignment, market trust based on the principle of reputation, and societal trust based on the principle of contribution). Most of the book is taken up with examining those five waves and their underlying principles. The core of the book comes, however, in the 13 behaviors that establish trust (talk straight, demonstrate respect, create transparency, right wrongs, show loyalty, get better, confront reality, clarify expectations, practice accountability, listen first, keep commitments, and extend trust). Each section of the book comes with ways to check on your performance and to create plans for improvement.
This book is by far the best development of the subject of creating and restoring trust that I have read. That makes the book an essential reference.Read more ›
My suspicions were way off base. Covey Jr. does an excellent job of discussing 'the one thing that changes everything.' He provides excellent examples of how building trust ' both personally and within an organization ' leads to better results, faster paths to excellence and greater efficiency.
Covey Jr. presents a 360 degree action plan for building trust, first with yourself right through your organization. He doesn't sugar coat the process pretending that's as easy as flipping a switch but he does provide proof of concept that it can be done.
Just as his father has seven steps to become highly effective, 'lil Covey presents four broad subject headings that are then broken down into smaller steps:
1. The Five Waves of Trust
2. Four Cores of Credibility
3. Thirteen Behaviours
4. Smart Trust
If you enjoyed The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by Stephen Covey or Good to Great: Why Some Companies Make the Leap...and Others Don't by Jim Collins then you'll definitely enjoy this book.
I reviewed this book in more detail on my Web site: [...]
I was very pleased with this book. It is so clear, so easy to read, so useful, so well structured, it seemed too good to be true. I really enjoyed how he simplified very hard concepts into tips that are easy to instantly put into action!
Loved it. It is a great book, a must read!
Stephen has taken what is often passed off as "airy-fairy" and made it both tangible and accessible. His superb examples and illustrations from real life help the reader quickly see the empirical evidence that trust truly speeds up everything. Trust saves time -- Trust saves money. Even more, he has identified, explained, and elaborated on 13 behaviors that enable anyone to establish and enhance trust in any relationship.
Building on the legacy that his father has built, the younger Covey gives us all solid advice and important tools to live lives of character. And while many of us may buy this book with the hopes of helping our professional lives, it will immediately impact our personal lives.
You'll want everyone close to you to read it, too. I've already given out several copies!
Most recent customer reviews
Didn't notice it was the kindle version I purchased. Please cancel orderPublished 7 months ago by Amazon Customer
This is an area that hasn't been explored much. The book helped me to understand why some situations were successful and others not so much.Published 23 months ago by D. H. Friesen
Excellent and so applicable to any and all relationships, with excellent personal examples that help the reader see how the lesson might apply in one's own life. Read morePublished on Oct. 13 2014 by Alma Funk
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