I've found Scott's book an engaging, enlightening and energising read, which has inspired me to explore the application of his models to my work and life.
Economy, Partnerships and Regeneration Manager,
Plymouth City Council
The Shape of Engagement: The Art of Building Enduring Connections with Your Customers, Employees and Communities Paperback – Sept. 19 2017
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- Paperback : 158 pages
- ISBN-10 : 1976095158
- ISBN-13 : 978-1976095153
- Item Weight : 209 g
- Product Dimensions : 13.97 x 1.02 x 21.59 cm
- Publisher : CreateSpace Independent Publishing Platform (Sept. 19 2017)
- Language: : English
- Best Sellers Rank: #1,166,023 in Books (See Top 100 in Books)
- Customer Reviews:
About the Author
Scott Gould is an author, speaker, and management advisor to Fortune Global 500 companies and international NGOs. He has spent 18 years working in a broad range of engagement contexts, from aviation to education, leadership development to national government, from media and entertainment to digital technology, and from event production to being a church pastor. Formerly he founded one of the first Twitter hashtag communities, and ran a top-10 rated business conference, before leading a diverse inner city church. He now advises his clients on engagement strategy, and helps them to develop enduring connections with their customers, employees and communities. Scott is chair of the UK chapter of the Enterprise Engagement Alliance, and a Fellow of the Royal Society of Arts. He is also a poet, has a young family, and quite controversially, does not like cat memes.
4.8 out of 5
9 global ratings
Top reviews from other countries
I've found Scott's book an engaging, enlightening and energising ...Reviewed in the United Kingdom on October 23, 2017
Five StarsReviewed in the United Kingdom on October 7, 2017
An excellent engaging and incite fulfilling read.
A groundbreaking book - definitive recommendation!Reviewed in Germany on October 18, 2017
When I first heard about the concept for the book I was left wondering whether it would be useful. However after reading "The Shape of Engagement" all my worries were blown away. Scott Gould manages to explain the difficult and abstract concept of engagement - that wonderful everyday joy that makes life so marvellous - in simple, memorable and applicable ways. The use of shapes to explain the framework is simply genius. I wholeheartedly recommend this book to everyone who enjoys engaging people - or at least has to. I am excited for future works of Scott Gould.
In depth analysis of engagementReviewed in the United States on March 23, 2018
The book is very easy to read. It gives a full analysis of engagement, of all aspects of engagement. It shows how the process of engagement starts and how it ends or continues. It has an interesting point of you for people who are looking into engagement for better business or personal relationships.