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Successful Business Writing. How to Write Business Letters, Emails, Reports, Minutes and for Social Media. Improve Your English Writing and Grammar. I Paperback – Feb 29 2012
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Praise for business writing success: 'The course gave me a boost of confidence that shows I am capable of drafting letters.' 'I learnt such a lot from the course, I take a bit longer over everything I write now, but it is amazing the difference if you change the 'tone' of the message.' 'I feel a lot more confident using punctuation. I found the course interesting and everything is explained clearly.' 'I learnt how to deliver bad news with a positive spin.' 'It is all great and adaptable for my role.' 'I particularly found the practicing of email writing and feedback given was incredibly helpful.' 'I thought this was focused and incredibly useful. The methods, hints and tips which I learned will enable me to improve the quality of my work.' I would certainly recommend it to others.' 'Extremely informative.' 'It is fantastic and has helped me improve my writing skills.'
About the Author
About the author: Heather Baker Heather had over twenty years' experience as a secretary and PA before setting up Baker Thompson Associates Limited in 2000. The company specializes in the training and development of secretarial and administrative staff (www.bakerthompsonassoc.co.uk). She now travels all over the UK working with large and small companies to enable their office staff and PAs to work more effectively and efficiently. She also delivers courses in the Middle and Far East. Heather is a Certified NLP Practitioner. She worked for ICI Pharmaceuticals (now AstraZeneca) and Hewlett Packard; she spent 5 years in France working for the Commercial Director of Cognac Hine and then 10 years with Granada Media working up to personal assistant to the managing director, commuting regularly between their offices in Manchester and London. Heather conceived the speedwriting system BakerWrite and wrote a best selling book based on this system (Speed Writing skills training course, http://www.UoLearn.com ) which is also available as a video training course (http://www.bakerthompsonassoc.co.uk ). She is the author of Successful Minute Taking.
Top Customer Reviews
Perhaps I got off to a bad start with it. The author gave, as an example of incomprehensible gibberish, what I thought was a clearly expressed statement: "The government calls insistently for more innovation. But doing things in a new way will not necessarily lead to better outcomes. So, what do we mean by innovation? We share the thinking of, for example, the Work Foundation, which sees innovation not “as a set of discrete and singular moments of change” but rather as “a culture or process in which drivers of change are embedded in and facilitated by the strategic outlook of the organisation.” To draw an analogy from nature, innovation may be thought of as ‘the new season’s growth’ rather than a series of isolated ‘bright ideas’."
A little bit later in the text she makes this incomprehensible statement: "If sentences are not clear through incorrect grammar or misuse of punctuation then confusion can arise. Spelling mistakes just show a lack of care – which your reader may anticipate filters into the work you do." I've read that second sentence several times, and I still don't know what she is trying to say.
Also, Ms. Baker tells us to keep asking "why" till we get to the actual reason for writing. However, this point is belaboured and exaggerated to the point of being nonsensical. It's easy to ask why - even at the point where the author suggests the real reason has been found.
There may be some valuable info hidden in the book, but you have to work awfully hard to find it. If you can get it cheap enough, and your English business correspondence skills are very rusty, then maybe it will be worth it.
Most Helpful Customer Reviews on Amazon.com (beta)
This book manages to pack-in so much information, from how to set out a letter or email, to exercises helping you improve your grammar. And it's great having the free workbook from the UoL website.
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