I love this book and would wholeheartedly recommend it for every househould. Families and coworkers can have the best intentions, but if the language we use is what we all grew up with - a war-like model - then it can be confusing and frustrating when our interactions with people make us feel worse than before. I like how this book dissects the language we typically use (most of it rang all too familiar!), then offers new ways of communicating the same thing with language that helps the other person feel more receptive.
I've started using these techniques at home and at work, and I can't speak highly enough about it. I really learned a lot, and I feel more empowered in my communication skills, even in difficult of situations - not that I don't fall back into old ways. But when I do, it's a reminder of how different the results are when you use language consciously or unconsciously.
The concept of using language creatively to generate harmony is such an obvious but brilliant observation. The way the author breaks everything down into examples makes it seem really possible for anyone to transform and improve how they interact with the world. (The index of examples is really helpful!)
- Paperback: 304 pages
- Publisher: Bay Tree Publishing (Aug. 17 2006)
- Language: English
- ISBN-10: 0972002103
- ISBN-13: 978-0972002103
- Product Dimensions: 15.2 x 1.9 x 22.9 cm
- Shipping Weight: 476 g
- Customer Reviews: 7 customer ratings
- Amazon Bestsellers Rank: #377,390 in Books (See Top 100 in Books)