Unlike the other reviewers, I found this "book" to be a complete waste of money. It is a collection of materials from 'has-beens' and 'never-was' - what amounts to a big mess with no real focus. What would have been more interesting is a single author (or a pair) rather than this hodge podge collection that reads like it was edited by grad students during a lunch break. Look for other consulting books, there are many, and walk on by this one.
This is a great book. It has contributions from 45 different authors. The contributions are too many to list but include such areas as 360 surveys, coaching, managing change, teambuilding and many more. You are also able to download many of these which allows for easy duplication. For the price it is a tremendous value. I am glad that I purchased it.
The Consultant's Toolkit contains survey tools, assessments, training activities, and step-by-step procedures for organizational development projects that are practical, easy to follow, and easy to customize. Even though the book is designed for organizational development consultants, in-house training and development personnel will benefit from this book just as much as independent consultants. There are even surveys, forms, and other tools in this book that can be downloaded so users can edit and print the tools to fit their own specific company or client needs. Anyone who is responsible for building management coaching skills, leading change, implementing 360 degree or employee surveys, building teams, and enhancing an organization's culture will find ideas they can use immediately.
I purchased this book at a conference and have been surprisingly pleased! Typically this type of book can be filled with "already know" information, but this was not! Instead I found useful tools and information. I have been in the training field for 12 years and am now a training manager for a mid-sized company in the bay area. Especially helpful are Chapter 15 (How to make use of Four Organizational Assessment Tools) by Cathleen S. Hutchison and How to Develop and Chapter 26 (How to Implement an Evaluation Strategy) by Susan Barksdale and Teri Lund. Both of these are examples of the quality and strength of the publication.
I cannot put into words the value of this book for either the modern business consultant, general manager, or HR professional. The book is complete with absolutely wonderful tools to put to good use in your respective organizations.