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The Thin Book of Trust: An Essential Primer for Building Trust at Work Paperback – Dec 31 2008

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Product Details

  • Paperback: 68 pages
  • Publisher: Thin Book Pub Co (Dec 31 2008)
  • Language: English
  • ISBN-10: 0966537394
  • ISBN-13: 978-0966537390
  • Product Dimensions: 1.3 x 14.6 x 22.2 cm
  • Shipping Weight: 91 g
  • Average Customer Review: Be the first to review this item
  • Amazon Bestsellers Rank: #79,311 in Books (See Top 100 in Books)
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Most Helpful Customer Reviews on (beta) HASH(0xa494799c) out of 5 stars 31 reviews
9 of 9 people found the following review helpful
HASH(0xa43ed57c) out of 5 stars A fabulous guide to building trust! May 21 2009
By Judy K. Katz, deliberate attraction strategist, author - Published on
Format: Paperback Verified Purchase
Charles has done a wonderful job of defining simple, yet powerful ways to building trust. So many of us don't realize that trust is something that can be deliberately created. He gives us the language of trust and provides examples of conversations that can be used in difficult situations in which trust can be built, not destroyed. A must read for all people who are desiring to have relationships that truly make a difference for the better, both personally and professionally.
10 of 11 people found the following review helpful
HASH(0xa43ed7c8) out of 5 stars Succinct and Powerful Dec 21 2009
By Jim Smith - Published on
Format: Paperback Verified Purchase
There are a lot of books on Trust out there, and I've read a lot of them in my research. A comparison may help. I do not wish to disparage any of the other fine tomes out there, which approach the topic of Trust in different and powerful ways. But one thing Feltman's title has going for it is that the reader does not need to slog through endless chapters on the research, the studies, the data, and the proof. Another distinction is that he ties Trust to the heart. His four dimensions of Trust are Sincerity, Reliability, Competence, and CARE -- the human connection that is so vitally important. While executives are often very smart and book smart, the reality is that for many of them, reading a book is a luxury of time that they do not have. But this book can be easily read in a short time -- under an hour -- and so I've found that even busy leaders will commit the time to read it. And in the end, it's the accessibility that makes it so good.
3 of 3 people found the following review helpful
HASH(0xa43ed78c) out of 5 stars How to Build, Sustain and Regain Trust Dec 11 2009
By Mark A. Sturgell - Published on
Format: Paperback Verified Purchase
Charles Feltman has written the book we all need to become more trustworthy and to nurture, sustain and regain trust in relationships - maybe the only book we need. Not only will putting Feltman's principles into action improve your relationships, he provides a fabulous tool for coaching others as well. Understand the four elements of trust and apply them to become a most trustworthy and trusting friend, colleague and family member.
2 of 2 people found the following review helpful
HASH(0xa43eda80) out of 5 stars Much more than platitudes April 12 2015
By David Arella, CEO 4 Spires, Inc. - Published on
Format: Paperback Verified Purchase
I want to join the chorus of those who have found great value in this little book. The reason this book is so powerful is because it goes beyond just platitudes about the value of trust. I think we all get that. What this book contributes to the conversation is specific actions (even scripts) for how to build or regain trust. First, the author pulls apart the broad notion of trust and introduces four critical distinctions that more precisely identify when trust is there and when it's missing. The distinctions are sincerity, reliability, competence, and care. These distinctions then provide a foundation for conversations with teammates for addressing each. The book presents real-world examples of trust breakdowns we can all relate to, and then goes on to describe dialogs one can have with work colleagues for dealing with the specific breakdown in a non-judgmental manner. Perhaps the best chapter in the book is the one that deals with confronting distrust by providing practical action steps and scripts that are mature, authentic, and plausible, i.e., I can see myself having these conversations. The book is thin, but thick with value for anyone seeking to improve both their trust in others and other's trust in you.
2 of 2 people found the following review helpful
HASH(0xa43edae0) out of 5 stars Clear, concise, easily read in one sitting. Highly practical and instantly applicable. A real gem. Feb. 9 2016
By Helen Kain - Published on
Format: Kindle Edition Verified Purchase
This is an excellent book that takes a somewhat fuzzy subject like "trust' and breaks it down into its component parts: Sincerity, Reliability, Competence and Care. We often have an uneasy feeling that we can't trust someone, but specifically, why? What is it about them that makes us uneasy? This book provides clear guidance on how to distill trust down to its bare essentials, how to address breaches of trust with diplomacy, and how to get relationships back on the right footing. Its recommendations are applicable across the spectrum: work-related or personal, with a superior or a direct report, a child or spouse. It also helps us be mindful of ways in which we might unwittingly be violating someone else's trust. Its a thin book that packs a huge punch.

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