- Media: Office Product
- Item Quantity: 1
Xerox DocuMate 510
We don't know when or if this item will be back in stock.
- scans directly into PDF format
- converts documents into PDF files at 10 pages per minute
- holds up to 50 pages in ADF
- includes TWAIN driver
- scan up to legal size documents with ADF
Amazon.ca Product Description
Xerox DocuMate 510 flatbed scanner with Automatic Document Feeder (ADF) for Windows, 600 x 1200 dpi optical resolution, 42- bit color, USB 1.1 interface. 50 page ADF capacity, 10 ppm at 200 dpi B/W
Designed to be at home in any office environment, the Xerox DocuMate 510 single-pass flatbed scanner offers 600 x 1,200 dpi resolution, 42-bit color, and fast USB 2.0 connectivity. It has an auto document feeder that's able to handle up to 50 sheets of 18 lb. paper at a time, allowing convenient scanning directly into PDF format at up to 10 pages per minute (at 200 dpi, black-and-white).
Able to handle originals ranging from 4.5 by 5.5 to 8.5 by 14 inches(via ADF), the auto document feeder will to help speed up any office environment by letting you batch scan items as small as checks or index cards, as well as legal sized documents. The DocuMate 510 is clearly designed for office document support and includes software tools to help streamline file management, text editing, and single-button PDF creation. It has a certified ISIS driver for compatibility with ISIS-based imaging applications, and it is at home in any Windows 98SE, 2000, ME or XP environment.
What's in the Box
DocuMate 510, power supply and cord, USB cable, Quick Install card, user's manual, CD-ROM (including TWAIN and certified ISIS scanner driver, ScanSoft PaperPort Deluxe, ScanSoft TextBridge Pro 9 OCR, ArcSoft PhotoImpression)
Most Helpful Customer Reviews on Amazon.com (beta)
Couple items to note:
1. The unit does not come with the PaperPort Pro 9 office as advertised by Amazon. It is bundled with the Deluxe 9 software which is a less costly product.
2. The flat bed scanning of photos is not up to my expectations. It is probably ok if you're scanning photos for commercial / non-artistic reasons. I do not believe that this takes the place of a 'decent' photo scanner. I had planned to compromise on getting shorted on the Pro 9 Office software and keep this scanner. However I decided that it was not worth it given the compromise that I would also have to accept in the photo scanning.
3. The ADF always pulls slightly to the left as the pages go through. I don't know if this is a typical problem on other ADFs or not.
4. The instructions for the software both hard copy and on the web site are not thorough. A lot of trial and error is required in order to better understand the scanner options.
5. I don't like the fact that the Deluxe 9 software provides the 'preview' scan in a small sub-window. The window is too small to get any valuable 'preview' info.
6. A positive item is that Xerox has spare parts available for the ADF and scanner which may need replacing. I don't believe that this is typical for other non-commercial consumer type units.
This scanner is very fast. It takes about 5 seconds to feed a sheet of paper. It can also handle a lot of paper at a time. Those are the only things it has going for it. If you notice from the picture, the auto document feeder is at a ridiculously sharp angle. It almost points straight up, which makes it awkward to load paper into it if you're sitting down and less than 6 feet tall. My employees that use this always have to stand up to insert the paper because it's easier that way. The feeder tray isn't very long either so you actually have to hold the paper and use your hand as a guide if you use more than a few sheets of legal-sized paper in it.
Without a doubt, the biggest problem with this scanner is that it is incompatible with Adobe Acrobat 6. It refuses to work with it. I don't know if this is Adobe or the scanner's fault but don't get this scanner if you want to use both. Acrobat 6 refuses to locate this scanner. I have a degree in computer science, spent about 6 hours searching for a fix on the Internet, and still couldn't resolve this. The only way to get around it is to either use a different version of Acrobat (I ended up having to pay $400 for Acrobat), or use the scanning software that comes with it. The scanning software included is okay, but is like most software in that it's bloated and has a lot of junk I didn't need. All I want is a simple TWAIN driver, which is not included. I don't need 50 mb of software and drivers, and four different programs to do simple image scanning.
Stay away from the Xerox Documate if you have an interest in scanning to PDF. It's not even made by Xerox, but by a company called Visioneer, who then sells it under the Xerox brand.
The DocuMate 510 doesn't work at all with Windows Server 2003, because apparently corporations don't need to scan documents.
On Windows XP, it provides both TWAIN and WIA drivers. In my case, I can choose between the TWAIN driver, which inverts the colors of all black and white scans (the option to correct this simply doesn't work on my PC), and the WIA driver, which ignores the auto document feeder, forcing me to babysit the machine while it scans. I've worked around this in Microsoft Office Document Scanning with a greyscale scan that converts to black and white, but that slows it down from its rated 10ppm to about 3.
The Documate 510 software bundle includes (indeed, centers around) PaperPort 9 Deluxe, which allows scanning to PDF. Despite the "Deluxe" this product is crippleware, designed to entice you to buy the "real" version: PaperPort Pro. Except PaperPort Pro is now at version 10, which isn't really compatible with this scanner, due to the driver problems mentioned above (which are pervasive no matter what application is used, except the shipped version of PaperPort 9 Deluxe appears to have some kind of workaround).
I've tried several times to reinstall the drivers in the hopes of correcting some of these issues. Doing so requires on-the-spot "registration" every single time, including typing in the 20-character alphanumeric serial number from the back of the unit. As an added bonus, it requires you to enter your email address and subscribes you (with no indication that it is happening) to Xerox's marketing email list.
I believe this scanner is actually made by Visioneer, who sells or sold it under another name (4650?) and OEM'd to Xerox as the Documate 510. The "beauty" of OEMing a product made by someone else is that you can take it to market without a single person in your organization knowing how it works. This certainly appears to be Xerox's approach, as evidenced by the product's second-class citizen status on their website and their support personnel's inability to deviate from their call scripts.
So the Documate 510 does work, sort of. I have scanned quite a bit of material with it; my complaint is that the experience is inevitably much slower and far more frustrating than there is any need for it to be.
I am unconvinced that there are any superior alternatives in this price range, but as a result of my experiences, my office won't be buying any more scanners from either Xerox or Visioneer.