A First Course in Quality Engineering: Integrating Statistical and Management Methods of Quality, Third EditionSep 14 2018by K. S. Krishnamoorthi and V. Ram Krishnamoorthi
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Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational TransformationDec 16 2013by Karen Martin and Mike Osterling
Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and TransactionsJul 15 2003by Michael L. George Sr.
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