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Welcome Rewards Visa Cardmember

Earn cash back on all of your purchases

  • 2% cash back: Per $1 spent on
  • 1% cash back: Per $1 spent anywhere else your Rewards Visa Card is accepted

When will I receive my credit card?

You should receive your Rewards Visa Card, along with important account information, approximately 2 weeks from the time you are approved. Once you receive your card, please call the telephone number on the card to activate it so you may use it everywhere your Rewards Visa Card is accepted.

How is the Sign-Up Offer applied to my account?

If you're approved, an Gift Certificate will instantly be loaded into your account upon the approval of your credit card application.¹

How can I contact Chase customer service?

Visit for account management options or call us at 1-866-557-7811 (English), 1-888-514-2015 (French) or 1-416-332-2588 (Collect).

How do I pay my bill?

  • Online: via your bank's online banking website. Please ensure your payment is made to Rewards Visa Card.
  • In Person: At your bank's branch, ABM, or via telephone if offered by your bank. Please allow three to five days for the payment to be applied to your credit card account.
  • By Mail: For mail payments, please make cheques payable to JPMorgan Chase Bank, N.A. and mail to:
JPMorgan Chase Bank, N.A.
P.O. Box 4289, Station 'A'
Toronto, Ontario M5W 5X3

If you are paying by mail, please remember to:
1. Enclose your cheque or money order. No cash or foreign currency please.
2. Include your account number on the front of your cheque or money order.
3. Please do not staple or tape your cheque to the remittance stub.
4. Enclose the remittance stub with your payment.
5. Allow five to seven days for delivery to ensure your payment is received on time.

How do I manage my account?

You can manage your account with Chase online by logging onto to see recent account activity, setup account alerts, and other options.

How do I earn cash back?

Your cash back is earned as points (100 points=$1). You will earn 2% cash back per $1 of eligible purchases made at You will earn 1% cash back per $1 of all other eligible purchases. Please note that purchases from and other Amazon sites outside of Canada earn 1% cash back for each $1 spent. You do not earn Points on balance transfers, cash advances, cash-like charges such as travelers checks, foreign currency, and money orders, any checks that are used to access your account, overdraft advances, interest, unauthorized or fraudulent charges, or fees of any kind, including fees for products that protect or insure the balances of your account². Other restrictions apply. See the Reward Program Rules and Regulations.

How do I redeem my points for cash back?

Every time you reach 2,000 points, you will automatically receive cash back as a $20 statement credit.

I'm being asked to enter the account number but don't have my card yet; where can I find my account number?

For your protection, any order you place before you receive your Rewards Visa Card in the mail must be shipped to one of the addresses already on your account at the time you applied. If you attempt to enter a new address or even retype an existing address as a new entry, the Rewards Visa Card will not be listed as a payment option and you will have to wait for the card to arrive. Additionally, as a security measure, may require that you have your complete credit card number (which can only be found on your physical credit card) to make certain purchases. customer service associates do not have access to your complete credit card number and cannot provide it to you before your physical card arrives.

* The annual interest rate for the Rewards Visa Card is 19.99% for purchases and cash advances. Foreign currency transactions are converted at the exchange rate set by Visa International, without additional surcharges. The card is issued by JPMorgan Chase Bank, N.A. Review Pricing & Terms for pricing details, including rates and fees. As of July 2013, The Rewards Visa Card will not work in Burma (Myanmar), Cuba, Iran, North Korea, Sudan, Syria and Libya.

¹ Gift Certificate will be loaded to your account upon credit card approval. For your protection, we limit the instant use of your new account to physical goods, shipped to your existing billing addresses. Instant credit is not available for gift certificates, digital goods, and shipping to newly added addresses, until you physically receive your new credit card in the mail, and update the full 16 digits and card information to your Amazon account. Gift Certificates are issued by, Inc., a Delaware corporation. See for complete terms and conditions.

²You will earn 2 points for each $1 of eligible net purchases made at and 1 point for each $1 of all other eligible net purchases. You do not earn points on balance transfers, cash advances, cash-like charges such as travelers checks or money orders, any cheques that are used to access your account, interest charges, unauthorized or fraudulent charges, or fees. Statement credit(s) will appear on your Rewards Visa Card account statement. Other restrictions apply. See the Rewards Program Rules and Regulations that will be provided upon account approval..

© 2012 JPMorgan Chase Bank, N.A. ("Chase"). Chase and the octagon symbol are registered trademarks of JPMorgan Chase and Co. used pursuant to license. Visa is a registered trademark of Visa International; Visa Canada is a licensed user. AMAZON.CA, the "A" logo and the AMAZON.CA logo are trademarks of, Inc. or its affiliates. All other trademarks are the property of their respective owners.