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Contacting Customer Service

We're happy to help you in any way we can.

Self-Service Options

Orders & Tracking
To see the status or change orders in your order history, go to:
Returns and Refunds
If you received the wrong item, or you received a damaged or defective item:
Account Management
To change your account name, address, settings, personalization, and much more, see:

Top Help Pages

Shipping and Returns
Using Your Account and Changing Orders
International Orders
Where's My Stuff?
Returns and Refunds
Item Damaged, Defective, or Not as Expected

Additional Contacts

Investors Visit the Investor Relations Page

Visit the Contact Us page, where you can: contact Amazon by e-mail, call Amazon's customer service, have us call you, and find our toll-free phone number. If you have feedback about a product or order issue, please contact us.

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