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About Unknown Credit Card Charges

If you don't recognize a charge, there are several reasons this may have occurred.

Need to view your complete order history?

Keep in mind the following common scenarios for unknown charges:

  • An Amazon Prime yearly subscription was renewed. For more information, go to Manage Your Prime Membership.
  • An order was placed by a family member, friend, or co-worker with access to your card number.
  • Additional cards are associated with the credit or debit account.
  • A back-ordered or pre-ordered item shipped.
  • A gift order shipped.
  • Digital item orders.
  • Recently cancelled or changed orders. Some banks show authorizations as charges or pending charges.
  • Your order was split so that the total was split into smaller amounts.

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