Amazon.ca delivers some packages through regional carriers. We have contact information for these carriers, as well as national carriers.
Some exceptionally large or heavy items may be shipped by a specialty carrier such as CEVA. If you have a tracking or delivery confirmation number, follow the links below for more information. If you're not sure whether your order has shipped, check its status in Your Account.
|Common Carrier Tracking Information||Contact Information|
|Canada Post||Phone: 1 (866) 607-6301
Outside Canada: 1 (416) 979-3033
|Intelcom||Phone: 1 (514) 370-5096
Outside Canada: 1 (844) 370-5096
|Amazon Logistics||About Deliveries by Amazon Logistics|
|Purolator||Phone: 1 (888) 744-7123|
|Other Carrier Tracking Information||Contact Information|
|Ceva Logistics||Phone: 1 (888) 327-8247|
|DHL||Phone: 1 (800) 387-7783
Outside Canada: 1 (905) 673-1345
|FedEx||Phone: 1-800-GO-FEDEX (800-463-3339)|
|TForce Last Mile||Phone: 1 (877) 396-2639|
|UPS||Phone: 1-800-PICK-UPS (1-800-742-5877)|
Note: If you have feedback about your experience with one of our carriers, please contact customer service.
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