Amazon.ca delivers some packages through regional carriers. We have contact information for these carriers, as well as national carriers.
Some exceptionally large or heavy items may be shipped by a specialty carrier such as CEVA. If you have a tracking or delivery confirmation number, follow the links below for more information. If you're not sure whether your order has shipped, check its status in Your Account.
|Common Carrier Tracking Information||Contact Information|
|Canada Post||Phone: 1 (866) 607-6301
Outside Canada: 1 (416) 979-3033
|Intelcom||Phone: 1 (514) 370-5096
Outside Canada: 1 (844) 370-5096
|Amazon||About Deliveries Shipped with Amazon|
|Purolator||Phone: 1 (888) 744-7123|
|Other Carrier Tracking Information||Contact Information|
|Ceva Logistics||Phone: 1 (888) 327-8247|
|DHL||Phone: 1 (800) 387-7783
Outside Canada: 1 (905) 673-1345
|FedEx||Phone: 1-800-GO-FEDEX (800-463-3339)|
|TForce Final Mile||Phone: 1 (877) 396-2639|
|UPS||Phone: 1-800-PICK-UPS (1-800-742-5877)|
Note: If you have feedback about your experience with one of our carriers, please contact customer service.
Was this information helpful?
Thank you for your feedback.
Please select what best describes the information:
Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.