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Items sold by Third Party Sellers that are Fulfilled by Amazon from Outside Canada

Last updated October 22, 2018

Items sold by third-party sellers and Fulfilled by Amazon from outside Canada make it easier for you to purchase more products without leaving Amazon.ca. These products are clearly identified on the detail page as being fulfilled by Amazon from outside Canada (“International Products”). When you purchase these products, you are purchasing them from a third-party seller in another country, who sells the product directly to you from outside Canada. In addition to the Amazon.ca Conditions of Use, these terms and conditions (“Terms and Conditions”) govern the sale of International Products to you. Amazon.ca and its affiliates help facilitate transactions by third party sellers of International Products, but are not the seller of the International Products.

Responsibility for Importation, Import Tax and Fees

When purchasing International Products, you acknowledge that the sale occurs outside of Canada and you are importing the products for your personal use, which will be reflected on customs documentation. You will be listed as the importer of record for customs purposes. You are also responsible for paying any taxes, customs duties, and fees levied by Canadian customs and tax authorities (“Import Tax and Fees”) which are triggered when a shipment is imported into Canada. We will estimate an “Import Fees Deposit” which is an estimate of the Import Tax and Fees that will be levied on the items in your order and will be collected at checkout.

If the actual Import Tax and Fees are less than the Import Fees Deposit, you will automatically be refunded the difference. You will receive a notification e-mail confirming the amount of the refund. You will receive your refund in approximately 60 days from the time of import. If the actual Import Tax and Fees are more than the Import Fees Deposit, you will not be charged any additional amount.

You authorize Amazon Export Sales LLC to designate a carrier (“Designated Carrier”) to act as your agent with respect to the International Products and the relevant customs and tax authorities, to carry out the customs clearance for the merchandise, process and pay the applicable Import Tax and Fees, and provide any other information pertaining to you or your order to any governmental authority in Canada or abroad, as may be requested. The Import Fees Deposit will be used, on your behalf, to reimburse the Designated Carriers for the Import Tax and Fees that they have paid on your behalf to the appropriate authorities. To obtain details regarding the actual Import Tax and Fees, or to obtain documentation or receipts in connection with customs clearance, you may contact the Designated Carrier specified in your shipment confirmation.

Customs Inspections and Information

Imports are subject to opening and inspection by customs and/or postal authorities. We may provide certain order, shipment, and product information, such as product names or titles, to our international carriers or agents, and such information may be communicated by the carriers or agents to customs and/or postal authorities in order to facilitate customs clearance and comply with local laws. Customs authorities require the value of all items to be stated directly on the package. Because of this, even if the order is a gift, the package is marked “Gift,” but the cost of the item is still stated on the customs form.

Risk of Loss

Risk of loss and title for International Products pass to you upon our delivery to the carrier outside Canada.

Returns and Refunds

Title to returned items does not transfer from you to the third party seller who sold the International Product until the item arrives at our fulfillment center outside of Canada. At its discretion, the third party seller who sold the International Product may elect to issue a refund without requiring a return. In this situation, the third party seller does not take title to the refunded item.

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