Top positive review
September 6, 2016
Great machine! I had read complaints about a lack of crema, but the images attached to this review show the results I had on the first pull with one tamp of standard Lavazza Rossa (red package).
The water basin is detachable and easy to clean, it clicks into the base and is convenient in design. The boiler has good power and delivers hot water in less than a minute. The included portafilters are of good quality, but the included 50mm tamper/spoon is flimsy plastic and should be upgraded to obtain best results.
The onboard menu system for setting water temperature, sleep mode timeout in minutes, etc. via three buttons is unintuitive and will require the manual to understand. Once set up, those three buttons are self-explanatory - one cup, two cups, steam.
The package included a descaler and a water test strip to determine soft/hard water - both are nice touches. The manual showed a water filter but I didn't find one in the box.
I've owned many coffee machines like this over the years, expensive ones and beaters too. All compared, this model has great looks and great value - all the features work well and I really like how compact it is on my kitchen counter. It will get lots of use. Thanks to DeLonghi and Amazon for offering this product for review. A+
Update: The crema has been consistent with every pull, I've also tried using a different coffee (Pilao, a standard Brazilian coffee) and am getting good results.
The one thing I am not liking is the hot water dispenser - it is a staged pump design and ticks the hot water out like a lawn sprinkler. Putting a cup under it makes the hot water splash out - to fix this, disconnect the frothing wand, remove the black plastic funnel, then reconnect the wand to the arm.