Top critical review
Exploding bulbs and motion blur
September 1, 2018
I bought different Benq model that started to overheat constantly within the first 5 weeks. Since I was refunded, I gave Benq a chance and bought the HT 2050. Picture quality was excellent except there seemed to be more motion blur than the previous model. Just after a year, the bulb exploded inside the projector! Benq was gracious enough to pay for shipping, cleaned the unit and replaced the bulb just outside the warranty. They confirmed that it wasn't because of poor maintenance (dust, etc.) when asked. This process took around 1.5 to 2 weeks so I was stuck with my HDTV for the duration. Just over a year later, the bulb exploded again! This time, Benq was attempting to blame my environment without even seeing the projector. The tech was open-minded enough to work with me in the end and offered me a swap for a different model after a long discussion (refurbished). Hopefully the motion blur will be reduced as well with this. I have shipped out my projector and am awaiting the replacement, having to pull out the HDTV again for however long it will take. Not impressed at all, thus far. At least there is some effort to compensate.