Top critical review
Can't Connect Wirelessly; Doesn't Come with USB Cable for Direct Connection
October 19, 2018
This printer probably works fine, but the setup did not work for me at all after hours of trying. It does not come with a usb cable to connect directly to your device (I don't know what other people were talking about, the only cords included are the power cord and the "telephone line cable"... Cheap enough that they should include this). When I found my wifi and entered the password on printer, it never connected even when right beside it, and even when I checked security settings. Followed the set-up guide and my computer could not detect it, even after checking security settings (could nto imagine going through this process with the multiple laptops and devices we have). Finally tried on my tablet, downloaded the Canon app, but that simply does not work for this model! Only PIXMA model listed is the 492. Very frustrating, will return it and buy one with better setup, instructions, and back-up usb included in case wireless doesn't work.