I got a certificate for my dad. My mom tried to redeem it, but was not able to beacuse what she wanted to order was 1 cent below the amount I put on the certificate. Since then, they say the certificate has been redeemed, but it never was. My parents never received anything, the order was never completed. I even tried to cancel it to order somthing for my parents myself, but Amazon would not let me because they said the certificate was already accepted, even though it was never used and never will be. I lost that money, since I ended up ordering wath they wanted from my account. Sometimes older people have trouble with the Internet and my mom probably did something wrong when she tried to order, but I'm really disapointed that the problem could not be resolved by Amazon.