Add had a video that showed how to install their SSD in place of your HDD. This clearly indicated as replacing the C drive HDD with a SSD, but fell short on mentioning that expensive software was required to clone the content from your HDD to the SSD. Also the help "Chat" was only helpful in pointing out that I had to buy the expensive software and failed to mention the other details required to get the SSD to be the boot device. What was made to seem simple was NOT SO. Still not happy with performance of my computer. Probably yet other unmentioned changes required.