Customer Review

Reviewed in Canada on May 26, 2020
Horrible product. The product arrived damaged and I wasn’t even able to use it. I saw somebody review with the same problem and it seems that it’s a consistent problem. I’m not able to close the cap and I can’t even squeeze out any of it. It seems the product was badly made and the hole has part of the cap stuck in it (in image). I’m not able to take it out at all. I have the NIVEA face wash and it has the same shape and build but the cap is fine and the hole is okay. I tried forcing the cap open with a knife and it failed to open, while hurting myself in the process. I do not recommend this product as it’s not even usable.
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1.0 out of 5 stars Horrible product. It came damaged, not even usable. Do not recommend purchasing
By Brendon Luu on May 26, 2020
Horrible product. The product arrived damaged and I wasn’t even able to use it. I saw somebody review with the same problem and it seems that it’s a consistent problem. I’m not able to close the cap and I can’t even squeeze out any of it. It seems the product was badly made and the hole has part of the cap stuck in it (in image). I’m not able to take it out at all. I have the NIVEA face wash and it has the same shape and build but the cap is fine and the hole is okay. I tried forcing the cap open with a knife and it failed to open, while hurting myself in the process. I do not recommend this product as it’s not even usable.
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Product Details

4.5 out of 5 stars
4.5 out of 5
436 global ratings