HP Ink Cartridges Problem: 1 counterfeit and the other original but with defective cyan color !!!
I just opened these tri-colour cartridges, & I am totally dissappointed.
By JPF on February 1, 2018
The first one was identified by my HP Envy 5640 as counterfeit cartridge & did not indicate ink level.
The second one is identified as original, but has no cyan ink (defective).