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Showing 1-10 of 29 reviews(5 star). See all 40 reviews
on November 2, 2010
Imagine building a company from scratch, having a big company like Yahoo! offer to buy it for $20M and turning it down. Not because you thought it was a bad offer but because you realized that you would enjoy building that company more than you would anything that money could buy you.

"I had decided to stop chasing the money, and start chasing the passion" says Tony Hsieh early in his book.

Of course, it wasn't as simple as that, and you find out the struggles, the sacrifices and hard decisions Tony made during his career to date (which by the way is not a long one ... he's so young!).

His story is one of blazing your own trail when the one everyone else uses just doesn't quite work for you. It's about creating vision and purpose for your business, your team and yourself. And most of all it's about contribution - to yourself, to your company, to others.

And a big bonus at the end is Tony's advice on happiness. What is happiness to him and how you can find more happiness in your life, your job or your business. His purpose is to contribute to a happiness movement to help make the world a better place. Pretty powerful isn't it?? So is the rest of the book. READ IT!
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on November 7, 2016
Tony's lighthearted expert story telling kept me turning every virtual page. I loved getting insight into how he thinks and it's surprising and refreshing. Zappos is proof that success can come from fun and a little bit of weirdness! Their core values are really simple yet so inspiring because they're relatable. One of my favorites is "Build Open and Honest Relationships With Communication" since reading about it during a tour of the Zappos office, it really stuck with me. Throughout Tony's narrative, you can see that he's all about meaningful relationships. The book leads up to the climatic moment where Zappos and Amazon are finally "married" and it's hard to not share their sense of accomplishment and joy even as a reader. It's simply written but delivers powerful principles on happiness. Definitely good read!
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on July 6, 2012
Not your typical autobiography book. History of Zappos and some autobiography elements from Tony's life nicely woven into interesting story. And you get your share of "howto" in business culture and building business in general.

To me, most valuable part(s) of the book is story of building company culture and sense of belonging and connection to your job. The other one, maybe not so obvious, is how many times Tony's bussinesses were hanging on a brink of bankruptcy. Something you don't read about often and something that is very, very common. This story teaches you that if you want to succeed in what you are doing there's no giving up and it is not a walk in the park if you want to make big things.

Recommended.
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on January 11, 2017
Interesting read with lots of insights into the power of company culture. The books reads like two halves - the first half is a history of the company with the second half focussed more on the impact culture can have a on company's success. Recommended read for any executive or business student.
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on December 4, 2012
Best book I have read so far on service. Shows you how to create great service and also motivates you to deliver great service. It's easy to fixate on the little bit crazy aspect, but none of their results could have been achieved without the basics: getting the orders out fast without any mistakes and great unsurpassed employee training.
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on April 17, 2014
One of the best books any manager or leader could read. So many amazing ideas about building a customer-centric culture. This should be a staple for all entrepreneurs and managers as it gives tips on dealing with challenges, vision and success. Tony and Zappos did the business world and enormous favor by writing this book.
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on October 30, 2014
Very good story narrated in an unusual style, the narrator not taking himself to seriously, which is a good thing. Very franc, realistic and simple portrait of how Zappos found the road to success. I recommand the book to whoever wants to know more about Tony Hsieh, the culture at Zappos and a bit about happiness science.
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on March 2, 2014
Amazing book that I can't recommend enough for anyone looking for inspiration. The author has a refreshing way of looking at business and life that kept me hooked and looking for more. Part biography, part entrepreneurial success story and part psychology text this book has something for everyone.
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on August 3, 2017
Definitely help me to help my employees for happiness. Recommend this books for employer and employees. I really like the book
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on April 4, 2015
Truly great. I got goosebumps reading this. More companies needs to be built around this philosophy.
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