As a consultant who deals with conflict management issues, I am always looking for good books to recommend to workplace clients. This book is direct, well-organized, and easy to understand. The examples and exercises are practical and there is just enough theory to provide a foundation of knowledge without going too much into the science of these approaches. It is also a great tool for helping supervisors become better behavioral coaches.
Excellent read. It's a quick read (~209 pages) with a wealth of information. Author's style is as if he is speaking directly to the reader. Book consists of 2 sections -- "Understanding What Happens" & "Sorting It Out." The 1st section sets the foundation -- defines terms, causes, etc. The 2nd section, and in my opinion the most useful, focuses on the process of anger control. The author utilizes a wealth of examples. These examples are referenced throughout the entire text; hence there is a lot of building with respect to situations. Many chapters conclude with projects that urge the reader to review the content provided and to apply it to his/her own situation. Excellent read. Easy to digest. Thought provoking. It shed a lot of light on my own issues with anger management. Don't hesitate to purchase this book! Very helpful & eye opening. Though a very good book, I don't believe that it takes the place of an appropriate therapist. What is does do is position the reader to better understand what is going on in his/her life (related to anger & irritability) and to have a more meaningful dialogue with a therapist.