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on December 17, 2017
Awesome book. Very easy to read and great instructions on how to treat everyone not just customers.
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on December 4, 2017
Perfect! It arrived in excellent condition as advertised and was here in the blink of an eye.
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on December 4, 2017
A great read that shares the value of always putting the customer first in a very engaging and entertaining way. Good service simply isn't enough any more. You need to create "Raving Fans" for your product or service. This marvelous book shows you how. I have purchased 5 copies and given them to friends and colleagues.
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on October 19, 2016
this audio book is not true the book.. it skips pages and pargraphs
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on April 18, 2016
Great storytelling approach that makes it easy for the reader to follow along and stay interested.
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on April 14, 2016
Every business should focus on this if they plan on longevity
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on February 4, 2016
Quick and easy read
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on January 11, 2016
Great read for anyone who owns their own business. I read this book and then purchased it for my sales team to read.
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on July 27, 2015
very pleased, will deal again!
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on October 7, 2014
This was a present.
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