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on September 16, 2008
A definite read before you open your community for business (since first impressions are everything). Some great tips on not only setting up your site but maintaining it later on. User rules, regulations, etc. Very helpful. The author also hosts a few great communities so some great references and examples.
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on June 14, 2017
As a forum manger, I found this book to be super helpful. I just wish I found it sooner!
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