Top positive review
13 people found this helpful
Baker's Essential Tool- with a warning
on January 11, 2017
This mixer is one of those items for a baking enthusiast where if you don't have one, it doesn't seem like such a big deal but when you do get one, you can't imagine life without it. I've had my mixer for about 9 months now and I absolutely can't imagine my life without it. It makes any task that involves any form of mixing significantly easier, and mixes the contents to perfection. I got the mixer in the "Ice Blue" shade and it is so beyond gorgeous. It is a beautiful addition to my countertop and I constantly have people remarking on the gorgeous shade, reminding them of an old fashioned milk shake maker. I know the colour doesn't really affect the performance but if you're going to spend this much money on a mixer, at least get one as sexy as this one!! I've included a photo in my kitchen in natural daylight for a more true to life representation of what the colour looks like.
Anyways about the machine... the machine itself is deceptively heavy and very sturdy. Its can whip or beat ingredients for long periods of time without getting overheated. I've never had the machine poop out on me. You really feel like you're getting a solid product with this mixer. The capacity is perfect for I'd imagine most things a baker would be doing in their own home- small batches of muffins or cookies, cakes, icing, bread, mashed potatoes etc. The mixer comes with 5 different attachments- the wire whip, dough hook, flat beater, stainless steel bowl, and spray guard. This is where my review takes a bit of a turn-- in my box, the wire whip came with a metallic coating, and the dough hook and flat beater came coated in paint so they are white. While I have had zero issues with my dough hook to date, the metallic coating on the wire whip constantly rubs off and finds itself in the food, and the paint on the flat beater has experienced significant chipping- oddly, on areas where the beater makes no contact with the bowl or attachment location. I absolutely never throw these pieces in the dishwasher and my mixer height is adjusted as per the directions so the only thing really left to blame is poor quality of the attachments. As well, the stainless steel bowl that came with the mixer locks into the mixer with grooves on the base which have been almost completely stripped like a screw in the 9 months of using the mixer and no longer locks into position, which is pretty disappointing given the product is less than a year old! Cheers to KitchenAid though as I contacted them a few weeks ago about these issues and they sent new replacements for all the damaged pieces, free of charge to me. Hooray for fantastic customer service. Mistakes can happen in production but when the company takes responsibility as KitchenAid did, you have a satisfied customer in me!
Generally speaking, I think the quality of this product is absolutely fantastic. The machine itself is amazingly powerful and accomplishes everything I could expect and more. I think where people will notice the biggest differences in their cooking is when it comes to making doughs or breads. For Christmas my family always makes perogies from scratch and this year, I used the mixer for the dough instead and it was completely different. The dough hook was able to knead the dough enough to make it so smooth and light. I was floored at the difference from previous years when the dough was hand mixed and the dough had always seemed dense and lumpy no matter how much manual kneading you did. As for the new attachments, only time will tell how they hold up but so far I haven't experienced any chipping on the flat beater or smudging on the wire whip which happened immediately after receiving the original attachments. I absolutely recommend this item, especially coupled with the fantastic service you can expect from KitchenAid in the case of any issues!!