Top critical review
10 people found this helpful
High quality mic, but packaged usb cable is trash
on January 16, 2016
The mix works as great as many have described and lives up to it's popularity as a high quality recording microphone. The clarity in the mic audio is quite noticeable going from a laptop mic, to karaoke mic, to webcam mic, and then to this.
However, on Windows 10 I have been experiencing some issues where the usb would randomly turn unrecognized making it undetected as a device. Even unplugging the usb and putting it in again result in the same issues. Eventually after a few minutes it would work normal, but it is an issue many have experienced.
Update: Feb 15, 2016
I soon found out that the issue I was experiencing was the USB cable itself that came with the mic. The quality is so poorly made that it was broken to begin with. I tried using it to plug in a different device and it immediately I received the usb device is unrecognizable error as well. I used a cable from a different device and the mic works perfectly fine. I have contacted the manufacture and as oppose to them stating they return email within 24-28 hours, it took them a week, and they said it is the microphone that is defective when it clearly is not. As of now it has been a week since I replied to their email. This is type of customer service is unacceptable, and I expected better from the company.
Great product, but terrible customer service.