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2.4 out of 5 stars
2.4 out of 5 stars
Color: White|Change
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on February 11, 2012
My son bought me this food processor in the fall of 2011. I have been using this processor almost everyday for making salads, stir fry, soups, etc. My son loves Asian radish that is thinly julienned (like the way sushi restaurants rest sashimi on a bed of thinly julienned radish). I used a Japanese Mandolin for this job, but no longer. There is a lever at the front that I can use to adjust the size of vegetable slices and juliennes. It works really well. I use this adjustable lever all the time - don't need to remove and replace discs to get different sized vegetables. The lid and work bowl, when closed, is well sealed. I don't have any leaking issues. Flour was a problem with my old food processor. My old Oster food processor would leak flour all over the outside of bowl and kitchen counter. I no longer have this problem. The controls on the base are a good size. I never press the wrong button and it is easy to press. The processor is light enough for me to carry from kitchen shelf to counter. The large work bowl opening to feed vegetable into processor is wide enough to put food in without a lot of cutting beforehand, and the small opening is a good size for smaller items. It is powerful enough for all my tasks. It is easy to clean and comes with a case full of accessories. I like it when manufacturers put accessories in a container so I don't lose parts. The work bowl is BPA free. I've been switching to glass storage containers since 2010. I have been getting rid of my old Rubbermaid plastic food containers, so it is nice knowing the plastic work bowl is BPA free. Overall, I enjoy using the Kitchenaid Food Processor as it saves my hands from slicing and cutting a lot of vegetables. Btw, I save any leftover chunks of vegetables that doesn't get sliced in the processor. I found out many years ago that most food processors have this issue. I learned watching the Food Channel to save any leftover chunks of vegetables like carrots that doesn't get sliced or julienned. I just collect them and freeze them until I make vegetable soup stock. Enjoy!
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on June 20, 2012
We purchased this processor with high expectations. We originally had an old Braun, which I was happy with but couldn't get replacement parts for. We then purchased a Kitchenaid processor, but the center of the bowl was very low so it limited the amount of liquid that could be put in. We really liked our other Kitchenaid so we were excited to get the new Exact-a-slice.
The first thing I wanted to try was pie dough, since I was making a cherry pie. I wanted to use the pulse option but having the soft-start motor, it just didn't give me the control I wanted. I would push the pulse and it would take about 5-10 seconds before the motor would engage. That is not what I was expecting. Then I decided that I would just use the on button and turn it off after a few seconds. There was very little power when just turning it on, very unexpected, espcially being Kitchenaid's newest and greatest machine. Well the blade disengaged from the shaft (you have to push it down and it snaps in). I didn't notice it right away but noticed that it just wasn't mixing the ingredients together. I took the lid off and tried to take the blade out. The blade was somehow fused to the shaft and wouldn't disengage. I had to yank the bowl off to be able to get the blade to release. The shaft was actually rounded off and the plastic from the shaft was stuck inside the blade where it attaches to the shaft.
To say the least I was very disappointed. I have been using food processors for about 20 years and haven't been really disappointed until now. I can't recommend this processor, poor quality, poor power output.
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TOP 500 REVIEWERon April 10, 2013
We own several other Kitchenaid small appliances and this food processor doesn't live up the quality we associate with the brand.

Other reviews have covered some of the issues such as the "soft start" that defeats the purpose of the pulse button and a tendency for the whole machine to jump around, causing the bowl to unlock itself.

I could probably overlook the above problems except for one critical flaw: the spindle attached to the motor is PLASTIC and of a design that tends to wear and melt. Other brands may use plastic for their spindles but they're more positively "keyed" so that they don't slip. This KitchenAid isn't that intelligently designed.

Much like the lack of positive locking of the bowl, the spindle doesn't positively lock to the cutting heads, despite following the instructions to push it down until it clicks. After a few weeks of very light use, the motor won't turn the spindle without grinding it out after which it won't turn at all.

The nesting bowl is problematic to install; there's no clear indication of what direction is "correct" so you just end up rotating it by trial and error until it fits.

The bowl does NOT positively lock into place, even when it's supposedly locked into place. A bit of vibration will jar it loose.

This food processor is an awful design that caused us much frustration and wasted time. Fortunately, we've been able to return it to the store for a full refund. Save yourself the trouble and DON'T BUY THIS MODEL.

Cuisinart makes an excellent model in the same price range, the FP-14DCC 14-cup Elite model. Buy that one, not this KitchenAid.
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on December 21, 2011
The multi-purpose blade broke the first time I used the food processor (blending dried dates). The product was immediately replaced without any hassle. After only a month using the appliance, the multi-purpose blade has again failed (this time blending nuts). The mini-blade with mini-bowl addition has never been a problem, however I didn't buy this food processor for only half its capability. The primary blade is awfully weak; and for a higher-end Kitchenaid food processor to fail twice within a month is simply unacceptable. I cannot recommend this food processor.
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on January 17, 2012
I was expecting much better from Kitchen Aid. Poorly designed 3 pc feed tube is difficult to operate smoothly. Open areas between cover and blades allows large quantities of food to jam up and never get processed. Motor bogged down when making bread crumbs out of a 3 day old loaf. Huge base takes up a large area of the counter and the unit won't fit under the upper cabinets with the lid on. I would send it back but we dropped the 3 pc feeder and it cracked and broke a few pieces off. I would give it 0 stars but the system won't take anything less than 1 star.
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on September 22, 2012
Good quality product, easy to use and clean. Used it many times. Definately would recommend this product if you are looking for a robust food processor
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on January 30, 2012
Well done product, powerfull, can hold large quantities. Processing has never been easier, I love it! The only drawback is comes time to clean it up, some accessories (lids) are not clean-up friendly and food pieces are hard to remove.
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on June 8, 2014
I really regret this purchase. The food processor is very sluggish. The pulse function isn't a pulse at all, it is a very slow to respond/ quick to stop reluctant whirr of the blades. For ordinary processing, the blades rotate around and don't pick up the material to get the job done. This is so, whether you use the small bowl or the large bowl. The final straw was when we tried to whip up the ingredients for a fruit bar. The blades stopped turning even though the motor was on. We tried different quantities, thinking that perhaps we had "over taxed" this high priced machine, but to no avail - it simply decided that it could not handle dried fruit and nuts.
When you use the small bowl, you have to insert it into the large bowl. The ingredients fly into the gap between the two bowls, so both bowls are a mess after you are done (or not done, because the machine gives up).
My colleague is having nightmares with her Kitchenaid stove, Kitchenaid has been incredibly unhelpful to her.
Time to stop buying Kitchenaid?
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on August 1, 2013
I bought this from Costco & so glad I did because it was easy to return. I really wanted to like this machine. It slices, shreds, and mixes well. It's not terribly loud. It is not a time saver for me because it takes as long to clean it all as if I had used a mandolin & stood there processing manually. I found that celery got gummed up under the edge of the lid. I didn't like how food got trapped under the shred & slice blades to clean afterwards. There is a lip on the underside of those blades that has to be cleaned carefully. Also the 3 part food chute was annoying. It makes sense to have different sized chutes for different sized food. However, to use the smallest size chute, you have to have all 3 chutes in place, then clean all 3 because they get grubby. And if I used the little bowl for food prep, both big & little bowl needed to be washed. Yes, it is dishwasher safe, but other reviews say that it will become brittle with repeated cycles.
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on March 27, 2013
All I can say about it that is good, is that it gets the job done The possibility and likelihood for food bits to get into the (unnecessary?) openings in the cover and feeder tubes is annoying, and makes cleanup a chore.
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